Labs Operations D2

Lancesoft; Tulsa (OK); On-site; USD 23,000 - 32,000; Full time

Job summary

Lancesoft is accepting applications for a Labs Operations D2 role in Tulsa, OK. This local position supports a drone delivery partnership by coordinating on-site operations, handling supplies, and delivering materials while utilizing your own vehicle.

You will shadow runners, test ordering experiences, and provide feedback to improve the program. Reliability, attention to detail, and clear reporting are essential in a fast-paced test environment.

Qualifications

• Own a reliable vehicle and be able to travel to merchant locations and the drone site as needed.
• Demonstrate strong attention to detail and ability to document observations clearly (weekly reports, process notes, test-order feedback).
• Comfort working outdoors and on your feet in a fast-moving test environment.
• Professional communication with merchants, teammates, and the public; dependable and punctual.

Responsibilities

• Act as the local liaison with on-site team in Tulsa and report weekly on operations and partnership updates.
• Receive company-related supplies on-site and coordinate their handoff or storage as needed.
• Print marketing and promotional materials and provide them for use in-market.
• Pick up food orders from assigned merchants and transport them to the drone site using your personal vehicle.
• Shadow runners on trips to merchant locations and note potential process improvements or feedback.
• Place test orders within the app, document any changes, glitches, or unusual activity, and report findings to the team.
• Follow all safety protocols and maintain an organized, efficient workflow to keep the operation on schedule.

Skills

Reliable vehicle

Attention to detail

Outdoor work

Strong communication

Punctuality

Safety-first

Job description

Job Title: Labs Operations D2 Location: Tulsa, OK 74145 Duration: 6+ months Payrate: $20 per hour on W2

About the team: About the Company’s Team Labs is a specialized team focused on robotics and automation that push the future of last-mile logistics. We're bringing autonomous drone delivery to life in Tulsa, OK through a new partnership with The Drone Delivery, and we need a reliable, detail-oriented local point of contact to keep daily operations running safely and smoothly.

Job description:

This role serves as Company’s local point of contact (POC) for our drone delivery partnership with The in Tulsa. You will not be flying drones. Instead, you'll handle the on-the-ground coordination that keeps the partnership running smoothly - receiving supplies, reporting on operations, providing marketing materials, and occasionally shadowing runners or testing the ordering experience to help improve the program. This job requires your own reliable vehicle to travel to merchant locations and the drone site as needed.

Roles and Responsibilities:

Local Partnership & Point of Contact: Act as Company’s primary local liaison with on-site team in Tulsa. Report weekly on operations, including expansions, operational changes, and other updates relevant to the partnership. Receive company-related supplies on-site and coordinate their handoff or storage as needed. Print marketing and promotional materials and provide them for use in-market.

Create an Impact: Pick up food orders from assigned merchants and transport them back to the drone site using your personal vehicle. Occasionally shadow runners on trips to merchant locations, noting any potential process improvements or feedback. Place test orders within the *** app, documenting any changes, glitches, or unusual activity that occurs during the ordering process. Support smooth day-to-day operations in a fast-moving test environment. Identify issues, share observations, and provide clear feedback that helps improve processes and technology.

Operational Excellence: Follow all safety protocols and site procedures with precision. Maintain an organized, efficient workflow that keeps the operation on schedule. Stay flexible and proactive as processes evolve.

Team Collaboration: Work closely with both Company and The teammates who value trust, accountability, and consistency. Help reinforce a strong operational culture through communication, reliability, and hands-on teamwork.

Communication: Serve as the eyes and ears on the ground—reporting observations to The's team, company operators, and cross-functional partners. Represent company positively when interacting with merchants and community members.

What you will bring:

• A reliable personal vehicle.
• Comfort working outdoors and on your feet.
• Strong attention to detail and comfort documenting observations clearly (e.G., weekly reports, process notes, test-order feedback).
• A steady, dependable work ethic- punctual, detail-minded, and safety-first.
• A positive attitude, willingness to learn, and adaptability in an emerging operation.
• Strong communication and professionalism with merchants, teammates, and the public.

What You'll Learn:

• How autonomous drone systems operate within last-mile delivery.
• Cross-functional communication-sharing operational insights with The's team and *** leadership.
• The realities of scaling a future-facing logistics service in a live environment.
• Practical skills in site operations, quality control, and continuous improvement.