Labs Operations D2

Lancesoft; Houston (TX); On-site; USD 55,104,000 - 66,125,000; Full time

Job summary

LanceSoft is seeking a Drone Delivery Support to back on-site drone delivery operations in Houston. You will pick up prepared food orders from local merchants, transport them to the drone site, and help load drones for safe handoffs.

You must have your own reliable vehicle and a valid driver’s license, and be comfortable working outdoors and on your feet. The role emphasizes safety, punctuality, strong communication with merchants and team members, and a flexible approach in an emerging

Qualifications

• Requires own reliable vehicle and valid driver's license.
• Comfort working outdoors and on your feet.
• Punctual, detail-minded, safety-first work ethic.
• Strong communication with merchants, teammates, and the public.

Responsibilities

• Pickup food orders from assigned merchants and transport to drone site.
• Load orders into drones, ensuring accuracy and safety.
• Support day-to-day operations in a fast-moving test environment.
• Identify issues and provide feedback to improve processes and technology.

Skills

Personal vehicle

Driver's license

Outdoor work

Safety-conscious

Communication

Job description

Job details:

Job Title: Drone Delivery Support Location: 20902 Kuykendahl RD, Houston, TX Duration: 12+ Months Payrate: $20/hr with all inclusive Work location: 40 hrs/week with 2 days off. The shift may start at 9am - 5: 30 or 10: 30am -7pm They can set a preference but it will generally be assigned ahead of time.

About the Role

This role supports our on-site drone delivery operations. You will not be flying drones. Instead, you’ll handle ground tasks that make each delivery possible—picking up prepared food orders from local merchants, transporting them to the drone site, loading drones, and ensuring each handoff is accurate and safe. This job requires your own reliable vehicle to pick up food orders from restaurants and bring them to the drone launch site. Must live in the Houston Metro and flexible to travel between our work sites.

What You’ll Do

Create an Impact Pick up food orders from assigned merchants and transport them to the drone site using your personal vehicle. Carefully prepare and load orders into drones, ensuring accuracy, quality, and safety Support smooth day-to-day operations in a fast-moving test environment. Identify issues, share observations, and provide clear feedback that helps improve processes and technology.

Operational Excellence

Follow all safety protocols and site procedures with precision. Maintain an organized, efficient workflow that keeps the operation on schedule. Stay flexible and proactive as processes evolve.

Team Collaboration

Work closely with a small, mission-driven team that values trust, accountability, and consistency. Help reinforce a strong operational culture through communication, reliability, and hands-on teamwork.

Communication

Serve as the eyes and ears on the ground—reporting observations to engineers, operators, and cross-functional partners. Represent client positively when interacting with merchants and community members.

What You Bring

A reliable personal vehicle and a valid driver’s license. Comfort working outdoors and on your feet. A steady, dependable work ethic—punctual, detail-minded, and safety-first. A positive attitude, willingness to learn, and adaptability in an emerging operation. Strong communication and professionalism with merchants, teammates, and the public.

What You’ll Learn

How autonomous drone systems operate within last-mile delivery. Cross-functional communication—sharing operational insights with engineering and leadership teams. The realities of scaling a future-facing logistics service in a live environment. Practical skills in site operations, quality control, and continuous improvement.

Employee Benefits:

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks