Multi-Site Ops Leader — Tulsa Drone Delivery

Manna Air Delivery; Tulsa (OK); On-site; USD 110,000 - 140,000; Full time

Job summary

Manna is seeking an Operations Manager for Tulsa to run our growing drone delivery operation in the metro. You will own daily performance across bases, oversee a large hourly workforce, and ensure safety and efficiency as we scale to new sites.

You'll lead Area Supervisors and an Operations Coordinator, build rostering and recruitment pipelines, and partner with a Part 135 operator to meet uptime and cost targets. This role demands a proactive, data-driven approach.

Qualifications

• 5+ years of running multi-site operations and managing managers or supervisors.
• Experience managing a large hourly or part-time workforce across multiple locations.
• Proven track record of developing frontline staff into supervisory roles.
• Experience opening new sites and bringing them into live operation.
• A proactive, data-led leader in fast-paced, high-growth environments.

Responsibilities

• Own daily performance across every Tulsa base: uptime, order fulfilment, cancellations, safety and turnaround.
• Ensure the ground operation meets the Operations Manual and Part 135 partner standards.
• Manage Area Supervisors and the Operations Coordinator, including recruitment and development.
• Recruit, onboard, train and retain a large part-time ground crew with a continuous pipeline.
• Lead the shift lead programme: identify, train and maintain standards.
• Own rostering and scheduling across every base, seven days a week.
• Build a culture where crews turn up, stay motivated, and perform.
• Bring new bases live with deployment teams from handover to first flight.
• Maintain day-to-day relationship with the Part 135 partner and aircraft availability.
• Own metro operating costs and cost per delivery, with accountability at area level.
• Monitor safety metrics and drive fixes based on data.
• Structure the team to enable adding bases without rework.

Skills

Multi-site operations leadership

Lead large hourly workforce

Staff development

Open new sites

Data-driven leadership

Valid US driver’s license

Tulsa-based or relocate

Willing to travel

Indoor/outdoor site visits

Background screening

Education

Bachelor's degree or equivalent

Job description

Manna is seeking an Operations Manager for Tulsa to run our growing drone delivery operation in the metro. You will own daily performance across bases, oversee a large hourly workforce, and ensure safety and efficiency as we scale to new sites.

You'll lead Area Supervisors and an Operations Coordinator, build rostering and recruitment pipelines, and partner with a Part 135 operator to meet uptime and cost targets. This role demands a proactive, data-driven approach.