Laboratory Production Manager

Quest Diagnostics; Tucker (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Production Manager to oversee the Specimen Management department. The ideal candidate will have extensive laboratory experience, strong leadership skills, and the ability to drive quality and productivity in a fast-paced environment. This role involves managing workflows, ensuring compliance, and fostering collaboration across teams. If you are a results-oriented leader with a passion for continuous improvement, we invite you to apply.

Qualifications

• Minimum of 8 years laboratory experience with at least 4 years of supervisory experience.
• Experience in a regulated industry is highly desirable.
• Bachelor’s Degree required.

Responsibilities

• Manage the Specimen Management department to ensure quality and productivity.
• Monitor performance metrics and manage priorities.
• Collaborate with departments to resolve issues and lead projects.

Skills

Leadership

Problem Solving

Communication

Organization

Multitasking

Collaboration

Attention to Detail

Data-Driven Decision Making

Education

Bachelor’s Degree

Tools

Microsoft Office

Power BI

Job description

Overview

Production Manager - Miramar, FL - Tuesday - Saturday 2:00am-10:30am

Manage the Specimen Management department areas (including Accessioning, Tech Ops, Referrals) to process specimens and ensure on-time handoff to internal customers with a focus on quality, compliance, and productivity. The incumbent will own and ensure an adequate workflow of specimens from drop-off to transfer to testing areas.

The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communication between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and identifying potential cost savings or process improvements. The ideal candidate must have strong leadership skills, robust problem-solving experience in a fast-paced setting, data-driven decision-making abilities, and be highly organized.

Additionally, the candidate must maintain a safe, ergonomically sound, professional environment.

Responsibilities

• Maintain high mental alertness and energy to perform the job effectively.
• Collaborate effectively with other departments to resolve problems, demonstrating interpersonal skills to foster cooperation and continuous improvement.
• Exhibit excellent organizational, communication, and interpersonal skills, managing client concerns, technical departments, and employees professionally.
• Make independent decisions and exercise sound judgment.
• Handle multiple priorities in a high-volume setting.
• Organize and lead projects within the work group and cross-functional teams. Presentations and speaking engagements are required.

Qualifications

Required Work Experience:

Minimum of 8 years laboratory experience with at least 4 years of direct supervisory experience in a clinical or anatomical pathology laboratory.

Preferred Work Experience:

Medical or production background preferred.

Skills and Competencies:

• Proven leadership in people and project management.
• Detail-oriented, quality-focused, and data-driven.
• Ability to work independently and multitask effectively.
• Experience in a regulated industry is highly desirable.
• Strong performance management and people development skills.
• High energy and positivity to motivate the team through challenges.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); Power BI is desirable.

Personal Traits:

• Servant leader with excellent communication and listening skills.
• Coaching and mentoring demeanor.
• Strong cross-functional collaboration and interpersonal skills.
• Problem-solving and continuous improvement / Lean skills are highly desirable.
• Self-driven and motivated.
• Excellent listening skills.
• Results-oriented and a change agent.

Education: Bachelor’s Degree (Required)

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.