Laboratory Process Technician

TriHealth; Cincinnati (OH); On-site; USD 35,000 - 55,000; Part time

Job summary

An established healthcare provider seeks a Laboratory Process Technician to join their dynamic team in Cincinnati. This part-time role is vital for ensuring accurate specimen processing and analysis, contributing to the lab's stellar reputation. You will be responsible for managing specimens, handling customer inquiries, and ensuring compliance with healthcare standards. This position offers a supportive work environment emphasizing teamwork and continuous learning. If you are passionate about patient care and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Competitive salary

Health insurance

Dental insurance

Vision insurance

401k retirement plan

Professional development opportunities

Qualifications

• 1-2 years of experience in a hospital lab setting preferred.
• Knowledge of laboratory terminology and specimen handling is essential.

Responsibilities

• Process and analyze specimens with accuracy and quality.
• Handle customer calls and provide diagnostic laboratory services.

Skills

Specimen handling

Data entry

Laboratory terminology

Problem-solving

Organizational skills

Education

High School Degree or GED

Formal Phlebotomy training

Tools

Windows software

LIS (Laboratory Information System)

HIS (Hospital Information System)

Job description

Good Samaritan Western Ridge Laboratory, located in Cincinnati, is renowned for its excellence in medical diagnostics. As part of the esteemed Good Samaritan Hospital network, the lab plays a crucial role in patient care by providing accurate and timely test results. The dedicated team, armed with cutting-edge technology, ensures that each specimen is handled with precision.

Laboratory Process Technicians are key players in this operation. They ensure specimens are properly processed and analyzed, contributing to the lab’s reputation for reliability. At Good Samaritan Western Ridge Laboratory, the emphasis on continuous learning and teamwork creates a thriving and supportive work environment.

Job Title: Laboratory Process Technician

Location: 6949 Good Samaritan Drive, Cincinnati, OH 45247

Working Hours: 3 days per week from 8 AM - 4 PM

Shift Type: Part-Time

Weekend Requirement: No weekends or holidays.

Job Overview:

This position serves as a laboratory liaison for a diverse range of customers receiving services from TriHealth. The role demands resourcefulness, teamwork, and comprehensive knowledge of hospital services. Key responsibilities include proper labeling, aliquoting, packaging, and tracking of specimens throughout the TriHealth Laboratory system and dispatching them to the appropriate referral laboratory. Additional duties involve handling telephone calls to/from customers to provide diagnostic laboratory services, gather necessary data for service and billing, answer questions, and resolve issues. The role also entails completing paperwork to meet compliance guidelines set by the OIG, accurately interpreting and transcribing physician orders, and LIS/HIS order entry. The position requires procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, JCAHO, and CAP guidelines.

Job Requirements:

• Education: High School Degree or GED
• Training: Formal Phlebotomy training and Phlebotomy Certification preferred but not required
• Knowledge: Laboratory terminology, specimen handling, data entry, Windows software, HIS, and LIS preferred.
• Experience: 1-2 years of experience in a hospital lab setting preferred.

Job Responsibilities:

• Prioritization and Organization: Ability to prioritize, organize, and handle a high volume of work
• Accuracy and Quality: Ensure accuracy, quality, and completeness of work
• Complex Assignments: Receive, delegate, and complete complex assignments
• Judgment and Problem Solving: Demonstrate sound judgment and problem-solving skills
• Procedure and Quality Assurance Knowledge: Maintain overall procedure knowledge and quality assurance knowledge, including documentation as needed

Working Conditions:

• Climbing: Rarely
• Hearing (Conversation): Consistently
• Hearing (Other Sounds): Frequently
• Kneeling: Occasionally
• Lifting 50+ Lbs: Rarely
• Lifting <50 Lbs: Occasionally
• Pulling: Rarely
• Pushing: Occasionally
• Reaching: Rarely
• Sitting: Consistently
• Standing: Rarely
• Stooping: Occasionally
• Talking: Consistently
• Use of Hands: Consistently
• Color Vision: Occasionally
• Visual Acuity (Far): Frequently
• Visual Acuity (Near): Consistently
• Walking: Frequently

Benefits:

• Competitive salary and performance-based merit increases.
• Health, dental, and vision insurance.
• Retirement savings plan (401k).
• Professional development opportunities.

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community.