Laboratory Practice Representative Floater (Phlebotomist) - Largo, MD

University of Maryland Faculty Physicians; Largo (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

University of Maryland Faculty Physicians Inc. seeks an experienced phlebotomy and front desk professional to oversee daily draw site operations and inventory management. You will train staff and perform phlebotomy duties, while handling patient registration and insurance verification.

The role requires strong customer service, data entry accuracy, and knowledge of payer requirements for referrals. You will contribute to efficient revenue capture and patient flow in an ambulatory setting.

Qualifications

• High school diploma or GED preferred.
• Completion of an accredited Phlebotomy program.
• 5 years of Phlebotomy experience.
• 2-3 years medical office experience.
• General understanding of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data entry skills.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Oversees daily operations of the draw site and inventory management.
• Trains new personnel and performs front desk and phlebotomy duties.
• Registers patient demographics and verifies insurance information.
• Schedule patient appointments and verify referrals and pre-authorizations.
• Collects phlebotomy specimens and performs quality checks on samples.
• Ensures accurate posting of payments and cash handling in the GE Front Desk Credit Card Module.
• Upholds policies and promotes courteous patient relations.

Skills

Phlebotomy experience

Medical office experience

Payer requirements knowledge

PC proficiency

Customer service

Accurate data entry

Billing system knowledge

Education

GED/HS Diploma

Phlebotomy Certificate

Tools

GE Front Desk

Credit Card Module

Computerized billing system

Job description

Oversees the daily operations of the draw site; oversees inventory management; trains new personnel; performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples; and other duties as assigned.

Essential Functions

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.

EDUCATION And/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Completion of an accredited program in Phlebotomy
• 5 years of Phlebotomy experience
• 2-3 years medical office experience
• General understanding and application of basic accounting principles
• PC proficiency
• Strong customer service skills
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.