Laboratory Operations Manager: Quality & Compliance

Mercy Health; Lima (OH); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Mercy Health seeks a Manager Lab to oversee clinical laboratory services across designated sites, driving quality metrics, operational efficiency, and regulatory compliance. You will lead staffing, budgeting, and collaboration with hospital departments to ensure patient care excellence.

In this role, you’ll monitor performance, develop policies, and coordinate regional lab activities while guiding staff development and accreditation readiness.

Qualifications

• MLS Certification or eligible by a nationally recognized certification agency (preferably ASCP)
• Bachelor's degree in Clinical Laboratory Science or related field from a CLIA-approved program
• 5 years experience in a laboratory setting
• Previous leadership in a laboratory environment

Responsibilities

• Improve laboratory operations and set quality metrics with monthly reports.
• Hire, staff, schedule, and onboard lab personnel; ensure staffing meets budget and service needs.
• Evaluate performance and conduct staff development and coaching.
• Ensure compliance with CAP accreditation and regulatory standards.

Skills

Active Listening

Leadership

Mentoring

Budgeting

Communication

Education

Bachelor's degree in Clinical Laboratory Science/MLT/related

Tools

Lab Information Systems

Job description

Mercy Health seeks a Manager Lab to oversee clinical laboratory services across designated sites, driving quality metrics, operational efficiency, and regulatory compliance. You will lead staffing, budgeting, and collaboration with hospital departments to ensure patient care excellence.

In this role, you’ll monitor performance, develop policies, and coordinate regional lab activities while guiding staff development and accreditation readiness.