Laboratory Operations & Quality Manager

Mercy Home Health; Lima (OH); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off and education support

Job summary

Mercy Health in Ohio seeks a Manager of Laboratory Services to oversee clinical laboratory operations across designated sites. The role drives quality initiatives, coordinates regulatory compliance, and collaborates with hospital teams to enhance patient care and performance improvement.

The position requires MLS certification or eligibility, 5 years of lab experience, and prior leadership. Expect responsibilities in budgeting, staffing, policy development, and cross-functional collaboration in

Qualifications

• Bachelor's degree in clinical laboratory science or related field from an approved CLIA program (required).
• MLS certification or eligible via ASCP or equivalent is required (for RSFH: CT or HTL variants may be required).
• Minimum 5 years of lab tech experience and prior leadership experience in a lab setting.

Responsibilities

• Improve laboratory operations and establish quality metrics objectives.
• Monitor quality indicators and report monthly results to committees.
• Hire, staff, schedule, and onboard lab personnel to meet service and budget needs.
• Maintain effective communication with staff and other departments to resolve issues.
• Coordinate regional lab committees and lead projects and new procedures.
• Monitor expenses and participate in budgeting and capital planning.
• Develop and enforce lab procedures and policies, ensuring compliance with policies and safety.
• Ensure compliance with accreditation standards and manage competency, proficiency testing, and documentation.

Skills

Active Listening

Leadership

Mentoring

Verbal and Written Communication

Problem Solving

Customer Service

Organization

Time Management

Process Improvement

Hiring and onboarding

Budgeting

Accreditation standards

Scheduling

Microsoft Office

Lab Information Systems

Education

Bachelors in Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry (CLIA approved program)

Tools

Lab Information Systems

Microsoft Office

Job description

Mercy Health in Ohio seeks a Manager of Laboratory Services to oversee clinical laboratory operations across designated sites. The role drives quality initiatives, coordinates regulatory compliance, and collaborates with hospital teams to enhance patient care and performance improvement.

The position requires MLS certification or eligibility, 5 years of lab experience, and prior leadership. Expect responsibilities in budgeting, staffing, policy development, and cross-functional collaboration in