Laboratory Operations Manager - QA & Team Leadership

University of Southern California; Arcadia (CA); On-site; USD 122,152 - 183,228; Full time

Job summary

University of Southern California Arcadia Hospital seeks a Manager-Laboratory to supervise technical personnel across shifts in Pathology, Microbiology, Chemistry, Hematology, Blood Bank and Phlebotomy. The role ensures QA, accreditation compliance (CAP, JCAHO), and staff development while coordinating with pathologists and medical staff.

Minimum requirements include a California CLS license, a Bachelor's degree, and 5 years of demonstrated supervisory/management experience in a laboratory

Qualifications

• Leadership and staff supervision across multiple shifts.
• Quality assurance and process improvement experience.
• Strong regulatory compliance knowledge (CAP/JCAHO).

Responsibilities

• Direct supervision of technical personnel on all shifts in multiple departments.
• Oversee Point of Care testing evaluation and staff training.
• Monitor and maintain the Laboratory Quality Assurance Program.
• Handle hiring, coaching, and performance reviews.
• Ensure staffing efficiency and cost-effectiveness across shifts.
• Maintain consultation with medical staff and pathologists on test results.

Skills

Leadership

Staff supervision

Quality assurance

Regulatory compliance

Communication

Education

Bachelor's degree

Job description

University of Southern California Arcadia Hospital seeks a Manager-Laboratory to supervise technical personnel across shifts in Pathology, Microbiology, Chemistry, Hematology, Blood Bank and Phlebotomy. The role ensures QA, accreditation compliance (CAP, JCAHO), and staff development while coordinating with pathologists and medical staff.

Minimum requirements include a California CLS license, a Bachelor's degree, and 5 years of demonstrated supervisory/management experience in a laboratory