Laboratory Operations Manager, Micro/Molecular Diagnostics

Westchester Medical Center Health Network; Town of Mount Pleasant (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Westchester Medical Center Health Network seeks a Laboratory Manager to oversee the 24-hour operation of the assigned laboratory under the Medical Director of Transfusion Services. The role includes strategic leadership and ensuring regulatory compliance within a demanding hospital setting.

The Manager will supervise Technical Supervisors, manage staff hiring and development, maintain complete regulatory documentation, and lead budgeting, quality control, and proficiency testing programs to

Qualifications

• Minimum of 5 years of management experience including regulatory aspects of practice.
• Bachelor of Science required; Master's Degree preferred.
• New York State Clinical Laboratory Technologist License or Certificate of Qualification required.

Responsibilities

• Oversees Technical Supervisor and Shift Supervisors in planning and executing the operations of the laboratory.
• Responsible for the hiring, scheduling, competency evaluation and discipline of technical and supervisory staff; reviews credentials of prospective employees.
• Ensures that personnel files are maintained reflecting CVs, training, continuing education, certifications, performance evaluations, and annual physicals.
• Represents that laboratory procedures and policies conform with regulatory requirements; maintains inspection records and corrective action documentation.
• Maintains policy and procedure manuals describing technical, computer and administrative procedures; retains superseded policies with withdrawal date.
• Implements and enforces policies for a safe and non-discriminatory workplace.
• Ensures computer programs and calculations are validated prior to use.
• Manages training, continuing education and proficiency testing programs (NYS and CAP).
• Responsible for patient specimen registration and processing; ensures timely delivery of appropriate samples to testing laboratories.
• Oversees esoteric testing and ensures reference labs meet regulatory requirements.
• Manages laboratory quality control and equipment maintenance programs.
• Investigates complaints and delays, implements corrective actions and reports outcomes.
• Oversees the Quality Assurance Program and statistical reporting.
• Assists in operating and capital budget development and business planning; supports strategic staffing and equipment plans.
• Monitors expenses and payroll; coordinates with Finance for accurate reporting.
• Assists in regulatory submissions (NYSDOH, Joint Commission, CAP) and evaluates new equipment and methodologies.

Skills

Management

Regulatory compliance

Budgeting

Staff development

Quality assurance

Education

Bachelor of Science

Master's degree preferred

Job description

Westchester Medical Center Health Network seeks a Laboratory Manager to oversee the 24-hour operation of the assigned laboratory under the Medical Director of Transfusion Services. The role includes strategic leadership and ensuring regulatory compliance within a demanding hospital setting.

The Manager will supervise Technical Supervisors, manage staff hiring and development, maintain complete regulatory documentation, and lead budgeting, quality control, and proficiency testing programs to