Laboratory Operations Lead — People, QA & Process Excellence

Eurofins; Jacksonville (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical coverage (health)

401(k) with company match

Paid vacation and holidays

Dental and vision options

Job summary

Eurofins USA BioPharma Services in Jacksonville, FL is seeking an experienced Laboratory Manager to oversee daily operations, staff, and budget objectives. This leadership role emphasizes quality, safety, and customer-focused service in a busy laboratory environment.

The successful candidate will combine scientific expertise with strong people leadership, coaching, and process improvement skills to drive performance and ensure compliance with QA programs and company policies.

Qualifications

• Bachelor's degree in a scientific discipline (Chemistry preferred).
• 3–5 years of laboratory experience.

Responsibilities

• Manage laboratory operations to ensure facility goals and budget objectives are achieved.
• Provide direct leadership, supervision, and performance management for laboratory personnel.
• Lead and support laboratory staff through coaching, training, and professional development.
• Collaborate with customers to ensure a high level of satisfaction and responsive service.
• Support laboratory activities as needed to meet operational demands and business objectives.
• Maintain and support the laboratory Quality Assurance (QA) program, including investigating and documenting laboratory deviations and maintaining QA documentation.
• Promote compliance with company policies, quality standards, and safety requirements.
• Drive continuous improvement initiatives to enhance efficiency, productivity, and customer satisfaction.

Skills

Leadership

Customer service

Communication

Budget management

Education

Bachelor's degree in Chemistry

Bachelor's degree in science

Job description

Eurofins USA BioPharma Services in Jacksonville, FL is seeking an experienced Laboratory Manager to oversee daily operations, staff, and budget objectives. This leadership role emphasizes quality, safety, and customer-focused service in a busy laboratory environment.

The successful candidate will combine scientific expertise with strong people leadership, coaching, and process improvement skills to drive performance and ensure compliance with QA programs and company policies.