Lab Manager - BUMa

Eurofins BioPharma Product Testing North America; Jacksonville (GA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services is seeking an experienced Laboratory Manager to oversee laboratory operations, lead staff, and ensure achievement of facility and budget objectives. The role emphasizes operational excellence, high-quality service, and a positive team environment.

The ideal candidate combines strong laboratory expertise with proven leadership, customer service, and staff development skills. This full-time position is based in Jacksonville, FL, with comprehensive benefits and

Qualifications

• Bachelor's degree in a scientific discipline required; Chemistry preferred.
• Minimum 3–5 years of laboratory experience.
• Strong leadership, coaching, and customer service skills.

Responsibilities

• Oversee laboratory operations to meet facility goals and budgets.
• Provide direct leadership, supervision, and performance management for staff.
• Lead coaching, training, and professional development of laboratory personnel.
• Collaborate with customers to ensure high satisfaction and responsive service.
• Support laboratory activities to meet operational demands and business objectives.
• Maintain and support the QA program, investigate deviations, and document QA activities.

Skills

Leadership

Customer service

Quality assurance

Budget management

Regulatory compliance

Education

Bachelor's degree in a scientific discipline

Bachelor's degree in Chemistry

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

2025, Eurofins generated total revenues of EUR € 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

2025, Eurofins generated total revenues of EUR € 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Position Summary

We are seeking an experienced and motivated Laboratory Manager to oversee laboratory operations, manage staff, and ensure the achievement of facility and budget objectives. This leadership role is responsible for driving operational excellence, maintaining high-quality service standards, and fostering a positive and productive work environment.

The ideal candidate will combine strong laboratory expertise with proven leadership, customer service, and team development skills.

Key Responsibilities

• Manage laboratory operations to ensure facility goals and budget objectives are achieved.
• Provide direct leadership, supervision, and performance management for laboratory personnel.
• Lead and support laboratory staff through coaching, training, and professional development.
• Collaborate with customers to ensure a high level of satisfaction and responsive service.
• Support laboratory activities as needed to meet operational demands and business objectives.
• Maintain and support the laboratory Quality Assurance (QA) program, including investigating and documenting laboratory deviations and maintaining QA documentation.
• Promote compliance with company policies, quality standards, and safety requirements.
• Drive continuous improvement initiatives to enhance efficiency, productivity, and customer satisfaction.

Qualifications

• Bachelor's degree in a scientific discipline (Chemistry preferred).
• Minimum of 3-5 years of laboratory experience.

Preferred

• Bachelor's degree in Chemistry or a related scientific field.
• 5+ years of laboratory leadership or management experience.
• Experience supervising teams and managing laboratory operations.
• Strong customer service and relationship management skills.

Key Competencies

• Leadership and team development
• Laboratory operations management
• Customer service excellence
• Quality and compliance oversight
• Problem-solving and decision-making
• Communication and interpersonal skills
• Budget and resource management

Additional Information

Position is full-time, first shift Monday through Friday, 8am- 5pm. Candidates currently living within a commutable distance of Jacksonville, FL are encouraged to apply.

Excellent full time benefits including

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.