Laboratory Operations & Client Services Specialist

Blanchard-Valley-Health-System; Findlay (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Blanchard-Valley-Health-System in Findlay, OH seeks a Laboratory Support Associate to handle specimen processing, registration, order entry, and clerical duties while supporting the lab workflow and customer interactions.

The role includes reference lab preparation, data entry, and communication with internal and external clients. Candidates should have a high school diploma and be able to work independently or in a team, with strong attention to detail.

Qualifications

• High school graduate with knowledge of clinical lab functions and terminology.
• Strong customer service and communication skills with attention to detail.
• Ability to work independently or as part of a team in a fast-paced lab.
• Comfort with registration, order entry, specimen labeling, and data entry.

Responsibilities

• Perform clerical duties and provide customer service with courtesy and accuracy.
• Handle registration, order entry, and specimen labeling in a timely manner.
• Prepare specimens for reference labs and manage related software tasks.
• Direct lab questions appropriately and maintain clear communication.
• Ensure proper handling of specimens and adherence to safety policies.
• Maintain organization and prioritize tasks to support lab workflows.
• Uphold attendance and participate in ongoing training and competency activities.
• Support drive for service excellence and positive interactions with staff and patients.
• Assist with sending reports and managing send-out specimens.
• Follow PPE guidelines and safety practices for patient care.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Independent work

Attention to detail

Education

High school diploma or GED

Associate's degree in Allied Health

Phlebotomy certificate (regional)

Job description

Blanchard-Valley-Health-System in Findlay, OH seeks a Laboratory Support Associate to handle specimen processing, registration, order entry, and clerical duties while supporting the lab workflow and customer interactions.

The role includes reference lab preparation, data entry, and communication with internal and external clients. Candidates should have a high school diploma and be able to work independently or in a team, with strong attention to detail.