Laboratory Manager (National Certified Phlebotomy Tech required)

Urban Health Plan; New York (NY); On-site; USD 66,000 - 75,000; Full time

Benefits offered by this job

Fully funded Health Insurance for you/

Dental, Vision, and prescription

401(k) Retirement Savings (3% employer

Paid time off including holidays

Flex Spending Accounts

Entertainment Discounts

Employee Assistance Programs

Eligibility for PSLF

Fitness Discounts

$50,000 term life Insurance

Job summary

Urban Health Plan in Bronx, NY, is seeking a Laboratory Manager to lead our in-house lab operations at El Nuevo San Juan Health Center. The role requires hands-on phlebotomy when needed and supervision of a team across multiple stations.

Minimum qualifications include a National Certified Phlebotomy Technician and a college degree in healthcare administration or related field. Bilingual English/Spanish strongly preferred.

Qualifications

• National Certified Phlebotomy Technician certification required.
• 2–5 years in a laboratory environment with supervisory or lead experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Supervises a team of 5 Phlebotomists and 3 Patient Service Representatives.
• Ensures specimen integrity by enforcing collection, handling, and processing procedures.
• Maintains, implements, adheres to, and enforces departmental operating policies and procedures.
• Conducts phlebotomist training and assesses competency for phlebotomy roles.
• Maintains operating schedule for laboratory hours to ensure adequate staffing.
• Liaises with BioReference for specimen pickup and processing.
• Runs reports in EHR, monitors critical values, and notifies providers.
• Other related managerial duties as assigned.

Skills

Bilingual English/Spanish

Supervisory experience

Customer service

Team-player

Education

National Certified Phlebotomy Technician

College degree in healthcare administration or related field

Job description

Position Summary

The Laboratory Manager is a position stationed at our El Nuevo San Juan Health Center in the Bronx, NY. The individual will manage our in-house laboratory operations at the site, including managing staff, policy, and processes. The incumbent must also possess a National Certified Phlebotomy Technician certificate to practice phlebotomy as part of the team. Although this is a managerial role, incumbents must be comfortable rolling up their sleeves and engaging in blood drawing when necessary to support this team.

Key Duties

• Supervises a team of 5 Phlebotomists and 3 Patient Service Representatives across 4 drawing stations, and reception area. Supervision includes and is not limited to hiring, performance management, training, supervision, and payroll.
• Ensures specimen integrity by enforcing the laboratory's procedures for collection, handling, and processing.
• Maintains, implements, adheres to, and enforces departmental operating policies and procedures.
• Conducts phlebotomist training and assesses competency for phlebotomy-based roles in the organization.
• Maintains operating schedule for laboratory hours to ensure adequate staffing between Mondays and Saturdays.
• Liaise with BioReference for specimen pickup and processing.
• Runs reports in Electronic Health Records, monitors and tracks any critical laboratory values and notifies provider.
• Other related managerial duties and functions as assigned.

Minimum Qualifications

• National Certified Phlebotomy Technician through NHA, AMCA, NPA, or other nationally accredited institution.
• Bilingual English/Spanish is strongly preferred.
• 2-5 years in a laboratory environment including supervisory or lead experience.
• College degree in healthcare administration, or related field of study is required.
• Bilingual Spanish/English, required.
• Team-player and willing to go the extra mile to support patients in our care.
• Customer service-driven and ability to effectively manage staff.
• Commitment to excellence and to providing quality service to patients.

Work Environment Type, Location, and Schedule

Onsite, Bronx, NY, Monday to Friday 8:00 am to 5:00 pm. 1 Saturday shift per month with a day off during the week.

Compensation

$66,300-$75,000/annum based on 40 regular hours per week. Salary is contingent on education level and experience.

Employee Benefits

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.