Laboratory Manager (National Certified Phlebotomy Tech required)

Urban-Health-Plan,-Inc; New York (NY); On-site; USD 66,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision coverage

401(k) Plan

Paid time off and holidays

Flexible Spending Accounts

Job summary

Urban Health Plan in the Bronx, NY is seeking a Laboratory Manager with a National Certified Phlebotomy Technician credential. The role leads 5 phlebotomists and 3 patient service staff, ensuring high-quality specimen handling and compliance with lab policies.

The position requires supervision experience, a healthcare administration degree, and bilingual English/Spanish is strongly preferred. Onsite hours are Monday–Friday with one Saturday monthly, and compensation ranges from $66,300 to

Qualifications

• National Certified Phlebotomy Technician required.
• Degree in healthcare administration or related field.
• 2–5 years in a laboratory environment with supervisory or lead experience.
• Bilingual English/Spanish preferred.
• Team-player with strong patient service orientation.

Responsibilities

• Supervises a team of phlebotomists and patient service staff across multiple stations.
• Ensures specimen integrity by enforcing procedures for collection, handling and processing.
• Maintains and enforces departmental policies and procedures.
• Conducts phlebotomist training and assesses competency.
• Manages lab operating hours and staffing schedule, Mon–Sat.
• Liaises with BioReference for specimen pickup/processing.
• Runs reports in EHR and notifies provider of critical values.
• Performs other related managerial duties.

Skills

Bilingual English/Spanish

Team player

Customer service

Education

National Certified Phlebotomy Technician

Healthcare administration degree

Tools

Electronic Health Records (EHR)

Job description

Job Details

Laboratory

Laboratory Manager (National Certified Phlebotomy Tech required) Bronx, NY Posted:10/28/2026

Job ID#: 4647

Job Category: Laboratory

Position Type: Employee (Full Time)

Position Summary

the Laboratory Manageris a position stationed at our El Nuevo San Juan Health Center in the Bronx, NY. The individual will manage our in-house laboratory operations at the site, including managing staff, policy, and processes. The incumbent must also possess a National Certified Phlebotomy Technician certificate to practice phlebotomy as part of the team. Although this is a managerial role, incumbents must be comfortable rolling up their sleeves and engaging in blood drawing when necessary to support this team.

Key Duties

• Supervises a team of 5 Phlebotomists and 3 Patient Service Representatives across 4 drawing stations, and reception area. Supervision includes and is not limited to hiring, performance management, training, supervision, and payroll.
• Ensures specimen integrity by enforcing the laboratory's procedures for collection, handling, and processing.
• Maintains, implements, adheres to, and enforces departmental operating policies and procedures.
• Conducts phlebotomist training and assesses competency for phlebotomy-based roles in the organization.
• Maintains operating schedule for laboratory hours to ensure adequate staffing between Mondays and Saturdays.
• Liaise with BioReference for specimen pickup and processing.
• Runs reports in Electronic Health Records, monitors and tracks any critical laboratory values and notifies provider.
• Other related managerial duties and functions as assigned.

Minimum Qualifications

• National Certified Phlebotomy Technician through NHA, AMCA, NPA, or other nationally accredited institution.
• Bilingual English/Spanish is strongly preferred.
• 2-5 years in a laboratory environment including supervisory or lead experience.
• College degree in healthcare administration, or related field of study is required.
• Bilingual Spanish/English, required.
• Team-player and willing to go the extra mile to support patients in our care.
• Customer service-driven and ability to effectively manage staff.
• Commitment to excellence and to providing quality service to patients.

Work Environment Type, Location, and Schedule

Onsite, Bronx, NY, Monday to Friday 8:00 am to 5:00 pm.1 Saturday shift per month with a day off during the week.

Compensation

$66,300-$75,000/annum based on 40 regular hours per week. Salary is contingent on education level and experience.

As a full time associate at Urban Health Plan, you'll enjoy:

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• - Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.