Laboratory Manager & Phlebotomy Lead (Bilingual)

Urban Health Plan; New York (NY); On-site; USD 66,000 - 75,000; Full time

Benefits offered by this job

Fully funded Health Insurance for you/

Dental, Vision, and prescription

401(k) Retirement Savings (3% employer

Paid time off including holidays

Flex Spending Accounts

Entertainment Discounts

Employee Assistance Programs

Eligibility for PSLF

Fitness Discounts

$50,000 term life Insurance

Job summary

Urban Health Plan in Bronx, NY, is seeking a Laboratory Manager to lead our in-house lab operations at El Nuevo San Juan Health Center. The role requires hands-on phlebotomy when needed and supervision of a team across multiple stations.

Minimum qualifications include a National Certified Phlebotomy Technician and a college degree in healthcare administration or related field. Bilingual English/Spanish strongly preferred.

Qualifications

• National Certified Phlebotomy Technician certification required.
• 2–5 years in a laboratory environment with supervisory or lead experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Supervises a team of 5 Phlebotomists and 3 Patient Service Representatives.
• Ensures specimen integrity by enforcing collection, handling, and processing procedures.
• Maintains, implements, adheres to, and enforces departmental operating policies and procedures.
• Conducts phlebotomist training and assesses competency for phlebotomy roles.
• Maintains operating schedule for laboratory hours to ensure adequate staffing.
• Liaises with BioReference for specimen pickup and processing.
• Runs reports in EHR, monitors critical values, and notifies providers.
• Other related managerial duties as assigned.

Skills

Bilingual English/Spanish

Supervisory experience

Customer service

Team-player

Education

National Certified Phlebotomy Technician

College degree in healthcare administration or related field

Job description

Urban Health Plan in Bronx, NY, is seeking a Laboratory Manager to lead our in-house lab operations at El Nuevo San Juan Health Center. The role requires hands-on phlebotomy when needed and supervision of a team across multiple stations.

Minimum qualifications include a National Certified Phlebotomy Technician and a college degree in healthcare administration or related field. Bilingual English/Spanish strongly preferred.