LIMS Administrator / HL7 Admin

Apache; Juneau (AK); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Apache is seeking a LIMS Systems Admin to support clinical patient testing in our high throughput CLIA lab. The LIMS Administrator will evolve the sophistication and usage of LIMS tools to support rapid scaling, enable data surveillance and control, and manage third party developer relationships.

This onsite role requires HL7 experience, strong troubleshooting, scripting for automation, and excellent communication. Bachelor’s degree and 2+ years in CLIA/pharma are expected.

Qualifications

• 3 years' experience with Laboratory Information Systems (LIS).
• 2 years' experience in CLIA lab, medical device, or pharma.
• Ability to troubleshoot and diagnose basic technical issues.
• Experience developing scripting solutions to automation problems, especially in a fast paced/agile setting.
• Strong attention to detail and ability to work flexibly and well under given timeframes.
• Highly organized, strong written and verbal communicator.
• Excellent problem-solving and communication skills.
• Strong project management skills.

Responsibilities

• Evolve LIMS usage to support rapid scaling of the clinical lab.
• Identify and implement quality-oriented changes enabling greater usage, surveillance, and control of laboratory data.
• Manage relationships with third party developers and contractors, including weekly meetings, deadlines, and tracked hours.
• Design and implement LIMS workflows with clinical staff and support new assay launches.
• Maintain LIMS workflows, operations, lifecycle and data.
• Monitor, troubleshoot, and correct LIMS system issues and outages.
• Triage and escalate unresolved technical issues to external developers.
• Develop and maintain technical documentation (SOPs, policies) for LIMS use.
• Ensure compliance with corporate and regulatory requirements.
• Provide end-to-end support and ownership for tickets.
• Review LIMS performance and report to senior leadership.
• Onboard personnel to LIMS and define roles/responsibilities.
• Set yearly and quarterly goals for LIMS.
• Prioritize and scope features based on goals and timelines.
• Define and measure KPIs for LIMS.

Skills

HL7 experience

Troubleshooting

Scripting for automation

Communication

Project management

Education

Bachelor's degree

Tools

Excel

SQL

R

Python

Job description

Full job description We are looking for a LIMS Systems Admin to join our growing team in support of clinical patient testing in our high throughput CLIA lab. The LIMS Administrator will be responsible for (1) Evolving the sophistication and usage of LIMS tools to support rapid scaling of our clinical lab, (2) Identifying and implementing new Quality-oriented changes which enable greater usage, surveillance/monitoring, and control of laboratory data, (3) Managing a relationship with third party developers in system integration efforts. This role will help to build upon the strong technology and execution found within our walls. This is considered an onsite role and will require the majority of days to be spent in the office.

Responsibilities

• Must have HL7 experience
• Perform routine LIMS system and software maintenance procedures
• Collaborate with clinical staff to design and implement LIMS workflows and support new assay launches
• Manage existing LIMS workflows, operations, lifecycle and data
• Manage relationships with third party contractors and developers, including running weekly meetings, enforcing deadlines, and tracking contracted hours of work
• Monitor, troubleshoot, and correct systems and software technical issues (e.g., resolving bugs and LIMS outages)
• Triage and escalated unresolved technical issues to appropriate external developers
• Network with internal stakeholders and customers to develop new technologies
• Develop and maintain relevant technical documentation (SOPs, policies, etc.) for use of LIMS systems
• Ensure compliance with all relevant corporate and regulatory requirements
• Provide end‑to‑end support and ownership for tickets
• Perform periodic review of LIMS performance and report to senior leadership
• Onboard personnel to LIMS and define systems, roles, and responsibilities
• Set yearly and quarterly goals for LIMS
• Prioritize and scope features based on goals and timelines
• Define and measure KPIs for LIMS

Requirements

• 3 Years' Experience with Laboratory Information Systems (LIS)
• 2 Years' Experience working in CLIA Lab, medical device, or pharma
• Ability to troubleshoot and diagnose basic technical issues
• Experience developing scripting solutions to automation problems, especially in a fast paced/agile setting
• Strong attention to detail and ability to work flexibly and well under given timeframes
• Highly organized, strong written and verbal communicator
• Excellent problem‑solving and communication skills
• Strong project management skills

Nice‑to‑Has

• Extensive experience with Laboratory LIMS Systems
• Direct experience with multiple LIMS products (LimsABC, Orchard, Labvantage, Labworks, etc)
• Experience with data analysis using Excel, SQL, R, and/or Python

Benefits

• Working with a team of rockstars who bring out the best in everyone
• Open, transparent culture
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 50% of select plans
• Retirement savings program including a company match
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Monday to Friday
• On call
• Overtime
• Weekends as needed

Education

• Bachelor's (Required)

Experience

• Laboratory information management systems: 2 years (Required)

Work Location

• Remote