Laboratory Clinical Applications Support Analyst

ZipRecruiter; Sioux Falls (SD); On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated professional to enhance clinical information technologies. This role involves analyzing and developing systems that support clinical practice while ensuring high-level customer service. Candidates should possess strong problem-solving skills, a commitment to continuous learning, and the ability to adapt to changing environments. With a focus on collaboration and innovation, this position offers the chance to make a significant impact on patient care and operational efficiency. Join a team that values your expertise and provides opportunities for growth and development in the healthcare sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Generous Time Off Package

Work/Life Balance Benefits

Qualifications

• Minimum of an Associates Degree in a clinical field or three years of clinical experience.
• Laboratory and/or Pathology experience required.

Responsibilities

• Analyze, design, develop, and maintain clinical information technologies.
• Provide high-level customer service and support clinical decision-making.

Skills

Problem Solving

Critical Thinking

Time Management

Customer Service

Microsoft Office

Education

Associates Degree in a Clinical Field

Clinical Experience

Tools

Epic Certification

Information Technology Infrastructure Library (ITIL)

Job description

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: 501 Place Bldg

Location: Fargo, ND

Address: 501 4th St N, Fargo, ND 58102, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40.00

Salary Range: $26.00 - $41.50

Pay Info: Pay starts at $26 and increases according to years of applicable experience.

Department Details

There is an on-call rotation. Epic certification provided.

Job Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.

Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.

Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty.

Laboratory and/or Pathology experience required. Experience in chemistry, blood bank, or molecular.

Previous experience in Information Technology is preferred.

Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.

Electronic Privacy Information Center (EPIC) application certification should be obtained within six months of hire date. Renewal guidelines per discipline.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.

Sanford is an EEO/AA Employer. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail].

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0213600

Job Function: Information Technology

Featured: No