Laboratory Assistant II - Overnight (PRN) - CORE LAB

Orlando Health, Inc.; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Orlando Health, Inc. is seeking a Laboratory Assistant who will handle specimen receiving, processing, and registration tasks in a fast-paced hospital lab.

You will enter orders, label samples, centrifuge, and deliver to test sites while maintaining accuracy and confidentiality. Responsibilities include supporting patient registration, adhering to reimbursement requirements, and ensuring compliant handling of specimens.

Qualifications

• Two (2) years of laboratory or patient care experience.
• High School Diploma or GED equivalency required.

Responsibilities

• Provides support in patient registration and third-party reimbursement requirements.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Operates hospital information systems, including downtime functions, processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships and responds to inquiries.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet department needs.
• Excellent interpersonal skills to work with team members and answer calls.
• Assists with cleaning and maintaining laboratory equipment.
• Follows policies to meet regulatory and accrediting standards.
• Maintains attendance in line with policy and standards.
• Keeps confidentiality of patient records and department matters.

Skills

Patient registration

Specimen processing

Customer service

Phlebotomy

Lab information systems

Interpersonal skills

Education

High School Diploma or GED equivalency

Job description

Position Summary

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.

Responsibilities

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Maximizes productivity, customer satisfaction and profitability.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Performs filing of reports and requisitions.
• Assists with charting and report distribution via telephone, fax, or as appropriate.
• Reads and understands a Physician's laboratory test order.
• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
• Assists with bone marrow collection and processing.
• May perform phlebotomy as necessary (must have approved competency on file before completing).

Qualifications

Education/Training

High School Diploma or GED equivalency

Licensure/Certification

None.

Experience

Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.