Clinical Laboratory Assistant II - 2nd Shift - Bayfront Hospital

Orlando Health, Inc.; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Education & Career Growth

Health & Wellness coverage

Retirement Plan

Work–Life Balance

Family & Pet Support

Job summary

Orlando Health Bayfront Hospital is seeking a Laboratory Assistant II to perform specimen receiving and processing, patient registration, and orders entry in a fast-paced clinical setting. The role involves handling specimens, labeling, aliquoting, and delivering to testing sites, with emphasis on patient-facing support.

Responsibilities include maintaining supplies, train staff, and ensuring regulatory compliance, while providing strong customer service.

Qualifications

• High School Diploma or GED equivalency.
• Two (2) years of laboratory experience or patient care experience required.
• Current student seeking higher educational degree or certification in a science field may be substituted for up to two years of the required experience.
• Phlebotomy certification, training, or experience highly preferred.

Responsibilities

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems.
• Maintains positive customer service relationships and responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment.
• Follows policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains regular attendance consistent with policies.

Skills

Phlebotomy

Customer service

Specimen handling

Laboratory information systems

Education

High School Diploma or GED

Tools

Laboratory equipment

Job description

Position Summary

A Brief Overview

Title: Laboratory Assistant II

Site: Orlando Health Bayfront Hospital

Location: St. Petersburg, FL (on-site)

Shift: 2nd shift Schedule: 2-10:30pm

Position Summary

Performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.

This is a clinical patient-facing role involving patient support, registration, and specimen collection and processing.

What you will do

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

• High School Diploma or GED equivalency
• Two (2) years of laboratory experience or patient care experience required.
• Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.
• Phlebotomy certification, training, or experience highly preferred.

About the organization

Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding communities for more than 100 years. It is a 480-bed teaching medical center with nationally recognized care across emergency medicine, cardiology, neurosurgery, orthopedics, women’s services, and advanced surgical specialties. The hospital’s Level II Trauma Center is the only adult trauma center in Pinellas County and, in partnership with Johns Hopkins All Children’s Hospital, is one of Florida’s 13 state-certified Level III Regional Perinatal Intensive Care Centers. A commitment to quality has earned the hospital recognition with a USA Today Top Workplaces award for 2025 and an “A” Hospital Safety Grade for Spring 2025 from The Leapfrog Group.

Orlando Health Bayfront Hospital is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts. As part of the Orlando Health system, Bayfront combines the resources of a leading regional healthcare network with the personalized, community‑focused care that has defined the hospital for generations.

Our company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. Our people are passionate about what they do and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Why Orlando Health is your best place to work

• Education & Career Growth Assistance
• Comprehensive Health & Wellness coverage and resources
• Financial & Retirement Planning with Company Match
• Excellent Company Culture and Work–Life Balance
• Family & Pet Support

..and more!

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

Section 1557 Non-Discrimination

The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.

Responsibilities

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Maximizes productivity, customer satisfaction and profitability.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Performs filing of reports and requisitions.
• Assists with charting and report distribution via telephone, fax, or as appropriate.
• Reads and understands a Physician's laboratory test order.
• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
• Assists with bone marrow collection and processing.
• May perform phlebotomy as necessary (must have approved competency on file before completing).

Qualifications

Education/Training

High School Diploma or GED equivalency

Licensure/Certification

None.

Experience

Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification ina science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the requiredexperience.