Laboratory Assistant

Pinnacle Fertility, Inc.; New York (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Dental

Life insurance

Vision insurance

PTO

Holiday pay

Retirement savings

Job summary

Pinnacle Fertility in New York is seeking a Laboratory Assistant to support andrology and endocrinology labs, ensuring accurate sample handling and timely processing in a fast-paced environment.

This full-time, on-site role in Brooklyn involves collaboration with physicians, nurses, and staff; responsibilities include cryogenic storage management, EMR record maintenance, and coordination of specimens with third-party vendors.

Qualifications

• Strong attention to detail and organizational skills.
• Effective communicator with patients and colleagues.
• Ability to work independently and as part of a team.
• Familiarity with laboratory safety and quality control protocols.

Responsibilities

• Assist with laboratory operations, audits, compliance checks and reporting.
• Assist with patient check-in and check-out processes.
• Manage cryogenic storage equipment and inventory of specimens.
• Coordinate transportation of cryopreserved specimens with vendors and ensure regulatory compliance.
• Maintain accurate EMR patient records and handle record requests.
• Serve as primary liaison between laboratory, physicians and nursing teams.
• Organize lab paperwork, supplies and data submissions; support admin duties.
• Take on additional projects as needed.

Skills

Attention to detail

Communication with patients

Team collaboration

Independence

Laboratory safety

Education

High school diploma

Bachelor's degree in biology/chemistry/related science (preferred)

Job description

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com .

About the Role

The Laboratory Assistant plays an essential role in the fertility journey by providing critical support in both the andrology and endocrinology laboratories. This position is ideal for individuals who are detail-oriented, compassionate, and excel in a collaborative, fast-paced environment. Working closely with laboratory leadership, physicians, nurses, and technical staff, the Laboratory Assistant ensures timely and accurate processing, contributing directly to patient care, treatment success, and overall clinical outcomes.

We are seeking a Laboratory Assistant to join our dedicated team at Pinnacle Fertility - New York in Brooklyn, NY. This is a full-time, on-site position.

Key Responsibilities

• Assist with laboratory operations, audits, compliance checks, and reporting, including sample collection and handling.
• Assist with patient check-in and check-out processes.
• Manage and maintain cryogenic storage equipment, including handling and inventorying cryopreserved specimens (sperm, oocytes, embryos).
• Coordinate transportation of cryopreserved specimens with third-party vendors while ensuring compliance with regulatory standards.
• Maintain accurate patient records in the electronic medical record (EMR) system and process medical record requests.
• Act as a primary point of contact between the laboratory, physicians, and nursing teams for lab-related coordination.
• Organize and manage laboratory paperwork, supply inventory, and administrative documentation as well as data submission.
• Assist with additional projects and administrative duties as assigned.

Position Requirements

• Education: High school degree required. Bachelor’s degree in biology, chemistry, or a related science field preferred.
• Experience: 6+ months of laboratory experience outside of coursework preferred. New graduates are encouraged to apply.
• Skills:
  • Excellent attention to detail and strong organizational skills
  • Compassionate and effective communicator, especially with patients
  • Able to work independently and collaboratively within a team
  • Familiar with laboratory safety and quality control protocols
• Hourly Rate: $19.00 - $23.00 per hour (Final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Further details will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.