Laboratory Assistant

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; City of Lockport (NY); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Paid volunteer time off

Parental leave

Job summary

Duly Health and Care in Lockport, NY, is hiring a Histology Laboratory Assistant for a full-time position. Under the Laboratory Director's supervision, you will perform general laboratory processing and support technologists with specimens, monitor inventory, answer lab phones, and maintain accuracy in labeling and paperwork.

The role includes comprehensive benefits, tuition reimbursement, immediate 401(k) match, paid volunteer time off, and parental leave options as part of the total rewards

Qualifications

• High school graduate or equivalent; associate degree in life sciences preferred.
• Knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Attention to detail and ability to prioritize.
• 1+ years of experience.

Responsibilities

• Perform general laboratory processing under supervision.
• Monitor inventory and stock supplies.
• Assist technologists with locating and processing specimens.
• Answer lab phones and refill printer paper as needed.
• Verify labeling and discrepancies; contact clinics for confirmation.
• Process cytology specimens for cytotechnologists to screen.
• Triage slides and dispatch to outside facilities as requested.
• Maintain a safe and orderly work area and follow safety guidelines.
• Dispose of hazardous materials per procedures.

Skills

Medical terminology

Team player

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate degree preferred in life sciences

Tools

Epic Accession

Laboratory equipment

Job description

Position Highlights : Full-Time, 40 hours/week Hours: Monday-Friday Location: Lockport Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

• Under the Laboratory Director's or Supervisor's general supervision, the Histology Laboratory Assistant performs Laboratory procedures in General Laboratory processing and any other duties under the direction of a laboratory supervisor. Responsibilities Monitor/inventory/stock supplies and consumables Answer Lab phones Assist technologists in locating and retrieving/processing specimens.
• Make copies, fax results, and refill printer paper as needed.
• Monitor lab expected list in Epic Accession all surgical pathology and cytology cases sent by the clinics.
• Verify specimens sent from the clinic that have no labeling discrepancies. If labeling discrepancies are noticed, contact the clinic for verification before processing.
• Fill out RL6 for any discrepancies.
• Process cytology specimens for cytotechnologists to screen.
• Triage slides to proper locations - utilize packing lists when necessary.
• Monitor faxes and send slides/blocks to outside facilities as requested.
• File blocks and slides.
• Processor and Stainer maintenance.
• Complete daily maintenance charts and report any defects or malfunctions to lab management.
• Maintain a neat and orderly work area.
• Dispose of hazardous material and sharps following established procedures.
• Conform to laboratory timekeeping procedures.
• Maintain a safe work environment and conform to all company safety guidelines and requirements.
• Maintain a pleasant, courteous attitude at work and openly communicate with co-workers/supervisor regarding work issues, suggestions, etc.
• Other duties as designated by Supervisor.

• Education High school graduate or equivalent Associate degree in biological, life science, or other related field preferred.
• Knowledge of medical terminology.
• Excellent verbal, written, and clerical skills.
• Excellent verbal communication/phone skills.
• Service Orientation/ Patient Experience.
• Oral communication.
• Written communication and comprehension.
• Team player.
• Attention to detail.
• Able to prioritize.
• High level of accuracy in all phases of the job.
• Able to correctly and carefully perform testing after training.
• 1+ years of experience.

The compensation for this role includes a base pay range of $16.30-24.50/hr, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.