Labor Relations Manager

CapMetro; Massachusetts; Hybrid; USD 86,000 - 100,000; Full time

Benefits offered by this job

Two weeks vacation

Sick days

Holidays

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Boston, MA seeks a Labor Relations Manager to support labor relations projects and liaise with Operations, Maintenance, Safety, and HR. The role collaborates with outside counsel to ensure consistent language in collective bargaining agreements.

The position offers a competitive package, with benefits including two weeks vacation, sick days, holidays, 401(k), and comprehensive medical plans. This is a full-time on-site role in the Boston area.

Qualifications

• Bachelor's degree in human resources, law, or a related field.
• JD degree preferred.
• Two years of experience handling labor relations or HR issues in a unionized environment.
• Knowledge of labor theories, negotiation, and applicable laws.

Responsibilities

• Manage labor relations program with the General Manager.
• Prepare data for grievance hearings, arbitration, and CB negotiations.
• Interpret collective bargaining agreements to protect employees and company interests.
• Oversee grievance process and responses to complaints and arbitrations.
• Coordinate labor meetings and hearings.
• Attend hearings and negotiations as needed.
• Maintain grievance logs and ensure deadlines are met.
• Recommend LR practices and objectives to leadership.
• Track labor issues and follow up to resolve concerns.
• Handle union information requests and act as liaison.

Skills

Labor relations

Negotiation

Communication

Analytical thinking

Time management

Problem-solving

Education

Bachelor's degree in human resources, law, or related field

Juris Doctor (JD) preferred

Tools

Microsoft Windows

Job description

Overview

Transdev in Boston, MA, is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities and issues. This role has responsibility for working jointly with Operations, Maintenance, Safety, and Human Resources to help achieve objectives. Has a close working relationship with outside counsel to ensure consistency in language and interpretation of collective bargaining agreements.

Transdev is proud to offer

Compensation package of $86,000 to $100,000 annually

Benefits include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 9 standard and 3 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities

• Manage the labor relations program of the property jointly with the General Manager.
• Research, compile, and prepare data for use in grievance hearings, arbitration proceedings, labor/management initiatives, collective bargaining negotiations, and MCAD/EEOC complaints.
• Analyze collective bargaining agreements to develop an interpretation of intent, spirit, and terms of contract to protect the best interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
• Manage the grievance process and provide comprehensive responses to complaints, grievances, and arbitrations that support the Company’s decision and comply with collective bargaining and regulatory guidelines.
• Coordinate and schedule labor meetings, grievance and step hearings.
• Attend grievance hearings, arbitrations, collective bargaining sessions, and other labor meetings as needed.
• Maintain updated grievance log and case files. Ensure compliance with grievance and arbitration deadlines and any corresponding action pursuant to the grievance.
• Recommend Labor Relations practices, strategies, and objectives for the organization to the General Manager for the Boston Public Schools (BPS) property.
• Track labor issues and follow up to resolve items and concerns.
• Handle and assist with union information requests. Act as a resource and liaison for labor-related inquiries.
• Develop and disseminate management reports, memos, letters, and other professional internal and external correspondence.
• Submit standard monthly reports to the client.
• Stay abreast of internal policies and procedures and regulations for accurate resolution of appeals, complaints, and grievances.
• Understand legal requirements and governmental reporting regulations affecting HR/LR functions (e.g., Wage & Hour, FLSA, NLRA). Monitors & minimizes exposure of the company.
• Maintain hard copy and digital library of collective bargaining agreements, Memoranda of Agreements, and wage rates.
• Perform other administrative duties and special projects as assigned with special emphasis on Human Resources activities.

Qualifications

• Bachelor’s degree in human resources, law, or a related field.
• Juris Doctor (JD) degree preferred.
• Two (2) years of experience handling labor relations, human resources, legal, or business affairs issues in a unionized work environment.
• Comprehensive knowledge of labor and organization theories, principles, practices and techniques.
• Ability to understand sound negotiation and de‑escalation principles.
• Thorough knowledge of the basic laws, ordinances and regulations underlying the transit operation.
• Ability to communicate with all levels of an organization in a clear, concise and professional manner in either verbal or written form.
• Working knowledge of Microsoft Windows programs.
• Possess analytical and problem‑solving skills to research, coordinate efforts, interpret and apply policies, practices and guidelines.
• Demonstrated good judgment and strong critical thinking skills.
• Excellent interpersonal skills.
• Ability to work proactively, independently and reliably under tight time frames in a fast‑paced environment.
• High level of organization, detail orientation and ability to time‑manage across multiple deadlines.
• Must be mature, flexible, intellectually alert and able to command the respect and confidence of union representatives.
• Be self‑motivated, quick‑thinking, flexible, and able to juggle multiple and diverse responsibilities.
• Must possess an active driver’s license for travel.

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• The work environment will be a combination of both indoors and outdoors.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.