Labor Relations Manager

Transdev North America, Inc.; Boston (MA); On-site; USD 86,000 - 100,000; Full time

Benefits offered by this job

Vacation (2 weeks)

Sick days (5)

Holidays (12)

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev North America, Inc. in Boston, MA seeks a Labor Relations Manager to partner with the General Manager and Director of Human Resources on labor relations initiatives for the Boston Public Schools contract.

You will lead grievance handling, arbitration support, and CBAs interpretation, ensuring compliance with laws and internal policies while collaborating with operations, safety, and outside counsel.

Qualifications

• Bachelor’s degree in human resources, law, or a related field.
• Juris Doctor (JD) degree preferred.
• Two years of experience in labor relations, HR, legal, or business affairs in a unionized environment.
• Knowledge of labor and organization theories, principles, practices and techniques.
• Ability to understand negotiation and de-escalation principles.
• Knowledge of laws/regulations underpinning transit operations.
• Clear, professional communication with all levels of an organization.
• Working knowledge of Windows-based software.

Responsibilities

• Manage labor relations program with the General Manager.
• Research, prepare data for grievances, arbitration, negotiations, and complaints.
• Analyze CBAs to interpret contract terms and intents.
• Manage grievance process and provide responses per guidelines.
• Coordinate labor meetings, grievance and step hearings.
• Attend hearings, arbitrations, CBAs sessions as needed.
• Maintain grievance log and casefiles; ensure deadlines compliance.
• Recommend LR practices to the General Manager for the BPS property.
• Track labor issues and follow up to resolution.
• Handle union information requests and act as liaison.
• Prepare management reports, memos, and correspondence.
• Submit monthly client reports.
• Stay current on internal policies and regulations affecting HR/LR.
• Understand legal requirements and government reporting for HR/LR.
• Maintain library of CBAs and MOAs.
• Perform other HR-related duties and special projects.

Skills

Labor relations

Negotiation

De-escalation

Communication

Organization

Analytical thinking

Problem-solving

Time management

Education

Bachelor's degree in HR, law or related field

JD degree preferred

Tools

Microsoft Windows

Job description

Overview

Transdev in Boston, MA is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities and issues. This role has responsibility for working jointly with Operations, Maintenance, Safety and Human Resources to help achieve objectives. Has a close working relationship with outside counsel to ensure consistency in language and interpretation of collective bargaining agreements.

• Compensation package of $86,000 to $100,000 annually

Benefits Include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 9 standard and 3 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities

• Manage labor relations program of the property jointly with the General Manager.
• Research, compile, and prepare data for use in grievance hearings, arbitration proceedings, labor/management initiatives, collective bargaining negotiations, and MCAD/EEOC complaints.
• Analyze collective bargaining agreements to develop interpretation of intent, spirit, and terms of contract to protect the best interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
• Manage the grievance process and provide comprehensive responses to complaints, grievances, and arbitrations that support the Company’s decision and comply with collective bargaining and regulatory guidelines.
• Coordinate and schedule labor meetings, grievance and step hearings.
• Attend grievance hearings, arbitrations, collective bargaining sessions and other labor meetings as needed.
• Maintain updated grievance log and casefiles.Ensure compliance with grievance and arbitration deadlines and any corresponding action pursuant to the grievance.
• Recommend Labor Relations practices, strategies, and objectives for the organization to the General Manager for the Boston Public Schools (BPS) property.
• Track labor issues and follow-up to resolve items and concerns.
• Handle and assist with union information requests.Act as a resource and liaison for labor-related inquires.
• Develop and disseminate management reports, memos, letters, and other professional internal and external correspondence.
• Submit standard monthly reports to the client.
• Stay abreast of internal policies and procedures and regulations for accurate resolution of appeals, complaints, and grievances.
• Understand legal requirements and governmental reporting regulations affecting HR/LR functions (e.g., Wage & Hour, FLSA, NLRA). Monitors & minimizes exposure of the company.
• Maintain hard copy and digital library of collective bargaining agreements, Memorandum of Agreements, and wage rates.
• Perform other administrative duties and special projects as assigned with special emphasis on Human Resources activities.

Qualifications

• Bachelor’s degree in human resources, law, or a related field.
• Juris Doctor (JD) degree preferred.
• Two (2) years of experience handling labor relations, human resources, legal, or business affairs issues in a unionized work environment.
• Comprehensive knowledge of labor and organization theories, principles, practices and techniques.
• Ability to understand sound negotiation and de-escalation principles.
• Thorough knowledge of the basic laws, ordinances and regulations underlying the transit operation.
• Ability to communicate with all levels of an organization in a clear, concise and professional manner in either verbal or written form.
• Working knowledge of Microsoft Windows programs.
• Possess analytical and problem-solving skills to research, coordinate efforts, interpret and apply policies, practices and guidelines.
• Demonstrated good judgment and strong critical thinking skills.
• Excellent interpersonal skills.
• Ability to work proactively, independently and reliably under tight time frames in a fast-paced environment.
• High level of organization, detail orientation and ability to time-manage across multiple deadlines.
• Must be mature, flexible, intellectually alert and able to command the respect and confidence of union representatives.
• Be self-motivated, quick-thinking, flexible, and able to juggle multiple and diverse responsibilities.
• Must possess an active driver’s license for travel.

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.

Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Policy.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Category:

Administrative / Clerical / Payroll / HR / Accounting

Job Type:

Full Time

Req ID:

9129

Pay Group:

ALA

Cost Center:

167