Labor & Employee Relations Specialist

JCDecaux; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA/FSA

Financial Health Support

401k Contribution

Pet Insurance

Commuter Benefits

Wellness Incentives

Employee Assistance Program

Job summary

JCDecaux North America seeks a Labor & Employee Relations Specialist to support our unionized workforce and field operations. This is the primary on-site HR representative at the Maspeth warehouse two days per week, with one day at the Empire State Building and two days remote.

This role focuses on labor relations, employee relations, and health & safety in a fast-paced operations environment, partnering with EHS and Operations leadership to implement compliant HR programs.

Qualifications

• Bachelor’s or Master’s in Labor and Industrial Relations, or Business Administration preferred.
• 2–4 years of HR experience with focus on employee and labor relations and CBAs.
• Bilingual in English and Spanish (written and verbal) required.

Responsibilities

• Act as on-site HR representative at the Maspeth warehouse 2 days per week.
• Assist managers with performance documentation and corrective actions per policies and CBAs.
• Coordinate FMLA, workers’ compensation, and other leaves for union employees.
• Support onboarding and ensure timely completion of employment and union-related documentation.
• Investigate complaints and ensure impartial reviews in line with policies.

Skills

Labor relations

Employee relations

HR generalist

Bilingual English/Spanish

Policy enforcement

Education

Bachelor’s or Master’s in Labor and Industrial Relations or Business Administration

Tools

Word

Excel

PowerPoint

Job description

About JCDecaux

JCDecaux is the #1 outdoor advertising company in the world, we are dedicated to giving brands unique voices and providing messaging platforms through the highest quality out-of-home solutions and first-class services.

Joining JCDecaux means choosing the number one outdoor advertising company worldwide and seeing new horizons in a team recognized for its momentum, creativity, and sense of innovation. We are dedicated to creating a motivated and diverse workforce.

As of 2024, JCDecaux North America has been certified as a Great Place to Work.

For more JCDecaux US information, visit www.jcdecauxna.com.

The Role

JCDecaux North America is seeking a Labor & Employee Relations Specialist to support our unionized workforce and field operations. This is an excellent opportunity for an HR professional with generalist experience who wants to deepen their expertise in labor relations, employee relations, and health & safety in a dynamic, operations-focused environment.

You will be the primary on-site HR representative at our Maspeth warehouse two days per week, with one day per week in our corporate office at the Empire State Building and two days remote.

This is a full-time position based in our Maspeth warehouse two days per week, with one day per week in our corporate office at the Empire State Building, and two days remote.

Key Responsibilities

HR Generalist & Employee Relations

• Act as theon-site HR representativeat the Maspeth warehouse 2 days per week, building strong relationships with managers and employees and providing day-to-day HR support.
• Assist managers with performance documentation and corrective actions (e.g., coaching, write-ups) in alignment with company policies and CBAs.
• Enforce company policies and support managers in applying them consistently across teams.
• CoordinateFMLA, Workers’ Compensation, and other employee leavesfor the union employee population, ensuring accurate documentation and timely follow-up.
• Manage and maintain employee data inHRIS systems; produce reports and dashboards to support decision-making.
• Support onboarding for union employees and ensure timely completion of all required employment, benefit, and union-related documentation.
• Investigate complaints related to employees and service providers, including issues involving laws, rules, and whistleblower policies, ensuring thorough and impartial reviews.
• Help developproactive and positive employee and labor relations strategiesaligned with JCDecaux’s culture and values.
• Draft and update HR and labor-related policies based on approved recommendations, ensuring clarity and compliance.

Labor Relations & Union Support

• Serve as a key HR contact for field operations employees across the U.S.
• Advise collective bargaining unit members on new and proposed changes to company policies and practices.
• Analyze and interpret the intent and terms of Collective Bargaining Agreements (CBAs) to guide day-to-day decisions.
• Support labor relations activities for union employees across locations including New York, Boston, Chicago, and San Francisco.
• Coordinate union benefit eligibility and reporting requirements to ensure compliance with CBAs.
• Support the employee grievance and dispute resolution process under the CBAs and provide recommendations to HR and Operations leadership.
• Assist with CBA planning, implementation, and ongoing administration.
• Monitor policies concerning wages, hours, and working conditions to ensure consistent application and compliance with CBA terms.
• Support labor contract negotiations by preparing materials, tracking proposals, and helping to identify bargaining issues

Health, Safety, and Field Operations

• Partner with theEHS Director and Operations management to support:
  • Accident and incidentreporting and documentation
  • Investigationsand root cause analysis
  • Tracking ofcorrective and preventive actions
• Analyze accident and incident data and trends to identify risks and recommend targeted interventions for field operations.
• Help coordinatetraining, awareness campaigns, and programsthat strengthen health and safety culture among field operations teams.
• Assist the Operations leadership intracking trainings, accidents, and other safety-related itemsacross multiple U.S. locations.
• Conduct periodic visits to JCDecaux NA offices and warehouses to reinforce consistent HR, labor, and safety practices and gather feedback from local teams.

Requirements

• Bachelor’s Degree or Master’s in Labor and Industrial Relations, or Business Administration, or related field is preferred.
• 2-4 years of experience in human resources with particular focus on employee and labor relations and practical knowledge to include employee/labor relations, negotiations, and the collective bargaining process.
• Previous Labor Relations and Employee Relations experience in a corporate union environment.
• Bilingual in English and Spanish (written and verbal) required.
• Strong communicator with excellent multi-tasking skills.
• Problem solver who leans toward how to make a “no” into a “yes.”
• Superior written and verbal skills required.
• Ability to work independently.
• Ability to work in fast-paced and demanding environments.
• Possess strong organizational skills and detail oriented.
• Computer literate: Word, Excel, PowerPoint.

Benefits

• Medical/Dental/Vision
• HSA/FSA
• Financial Health Support
• 401k Contribution
• Pet Insurance
• Commuter Benefits
• Wellness Incentives
• Employee Assistance Program which is available to all employees and household members at no additional cost!

Additional Information

Base Salary Range: $80,000 - $90,000 annually (based on experience and qualifications)

Disclosed as required by the New York City Pay Transparency Law (11-1-2022)

JCDecaux North America is an Equal Opportunity Employer. We value individuality and create an inclusive culture where variety is positively encouraged, and all employees are genuinely appreciated for what makes them unique. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

For more JCDecaux US information, visit www.jcdecauxna.com.