Operations Manager

JCDecaux North America; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

JCDecaux North America is seeking an Operations Manager for the Maspeth, NY warehouse to oversee night-shift street furniture operations. The role reports to the Regional Vice President of Operations and manages Cleaning and Posting Technicians and Supervisors, ensuring performance and adherence to union guidelines.

The position requires leading a union workforce, enforcing labor relations, coordinating timecards, and working with Supervisors on weekly tasks including training, cleaning routes,

Qualifications

• Minimum 5 years of management experience.
• Experience leading a union workforce and coordinating with supervisors.
• Proficiency with Microsoft Office applications.

Responsibilities

• Hire, train, and lead Cleaning and Posting Technicians and Supervisors in a union environment.
• Provide leadership and enforce company policies and labor relations.
• Ensure accurate timecards for technicians and staff.
• Prepare and present employee reviews and provide feedback.
• Complete reports on cleaning, inspections, and time sheets.
• Enforce safety and security rules.
• Coordinate weekly tasks with Supervisors (training, routes, missing stops).
• Oversee snow deployment and maintain posting schedules.
• Serve as backup to the Operations Manager when needed.
• Manage posting confirmations and related activities.

Skills

Management

Leadership

Union environment experience

Microsoft Suite

Education

High School Diploma or GED

Job description

About JCDecaux

JCDecaux is the #1 outdoor advertising company in the world and is dedicated to giving brands unique voices and providing messaging platforms through the highest quality out-of-home solutions and first-class services.

Joining JCDecaux means choosing the number one outdoor advertising company worldwide and seeing new horizons in a team recognized for its momentum, creativity, and sense of innovation. We are dedicated to creating a motivated and diverse workforce. If you’re looking to gain experience in advertising and work in a fast and fun culture,

For more JCDecaux US information, visit www.jcdecauxna.com.

The Role:

JCDecaux is hiring an Operations Manager who will report to the : Regional Vice President of Operations, New York Street Furniture and work out of our Maspeth, NY warehouse. JCDecaux holds New York City’s Street Furniture Contract and is responsible for its maintenance, cleaning, and posting of several hundred fixtures and digital screens. The Assistant Operations Manager will be responsible for managing Operations Supervisors and overseeing Cleaning and Posting Technicians and nightly required cleaning, services and repairing of street furniture.

Shift time: Night shift, Sunday - Thursday 6:30PM – 3:00AM

Responsibilities:

• Hires, train, manage, motivate and lead a team of Cleaning and Posting Technicians and Supervisors in a Union environment while ensuring proper labor relations and conditions of employment are maintained
• Maintain an overall management style that follows company best practices and policies while providing leadership and direction to all employees and undertake disciplinary actions if the need arises
• Ensure timecards are accuratefor Cleaning and Posting Technician work activities during the cleaning, servicing and repairing of street furniture
• Prepare and present employee reviews and provide feedback and coaching when needed
• Complete reports assigned by Operations Manager regarding cleaning, inspection, and time sheets
• Ensure that safety and security rules are followed
• Work closely with Operations Supervisors to complete weekly tasks including but not limited to training, cleaning routes and missing stops
• Oversee snow deployment
• Act as back up to Operations Manager in their absence
• Manage posting and complete posting confirmations as needed.

Requirements:

• High School Diploma or GED required
• Minimum of 5 years’ management experience
• Excellent leadership and decision-making skills
• Experience dealing with city agencies is preferred
• Experience managing minimum of 10 people in union environment
• Excellent knowledge of New York City
• Valid driver’s license
• Proficient in Microsoft Suite

Additional Information:

Base Salary Range: $70,000 - 75,000

Disclosed as required by the New York City Pay Transparency Law (11-1-2022)

JCDecaux North America is an Equal Opportunity Employer. We value individuality and create an inclusive culture where variety is positively encouraged, and all employees are genuinely appreciated for what makes them unique. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. ted under federal, state, or local law.