AV & VoIP Support Engineer

HCLTech; Redmond (WA); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) retirement plan

10 days of paid time off

Paid holidays

Job summary

A leading IT services firm in Redmond is seeking an AV & VoIP Support Engineer to troubleshoot and manage audio and video conferencing technologies. The role offers a competitive pay range of $25.00/hr to $40.00/hr, alongside benefits like medical insurance and 401(k) plans. Ideal candidates should have experience with VOIP devices and configuration of conferencing solutions. Join us to drive technical innovation in a supportive environment.

Qualifications

• Experience with troubleshooting VOIP and Audio devices.
• Experience with Audio and Video conferencing technology and infrastructure.
• Testing experience on Audio and VoIP conferencing devices.

Responsibilities

• Coordinate with field ITMs.
• Setup of conferencing devices such as phones and panels.

Skills

Troubleshooting VOIP devices

Audio and Video conferencing technology

Configuration of conferencing devices

Experience with ticketing systems

Job description

HCLTech is looking for a highly talented and self-motivated AV & VoIP Support Engineer to join it in advancing the technological world through innovation and creativity.

Job Title

AV & VoIP Support Engineer

Job ID

1606388BR

Position Type

Full Time

Base Pay Range

$25.00/hr – $40.00/hr

Responsibilities

• Experience with troubleshooting VOIP and Audio devices.
• Experience with Audio and Video conferencing technology and infrastructure.
• Testing experience on Audio and VoIP conferencing devices.
• Configuration and Setup of Conferencing devices such as phones, panels etc.
• Coordination with field ITMs.
• Experience working with ticketing systems.

Pay and Benefits

Pay Range Minimum: $25/h

Pay Range Maximum: $40/h

Role may also be eligible for performance-based bonuses subject to company policies. Eligible benefits include medical, dental, vision, pharmacy, life, accidental death & dismemberment, disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Equal Employment Opportunity Statement

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. If you have concerns about discrimination in the hiring process, please provide a detailed report to [e-mail] for investigation.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. Throughout your time with us, we provide transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Quality Assurance

Industries

IT Services and IT Consulting

Benefits Summary

Medical insurance • Vision insurance • 401(k)