Lab Technician

Angelo State University; San Angelo (TX); On-site; USD 14,000 - 19,000; Part time

Job summary

Angelo State University is seeking a Student IT Assistant in the Department Information Technology to help customers with minor tech issues, stock printers, and manage equipment checkouts. You will support lab computers and assist with basic troubleshooting across Windows, Mac, and mobile devices.

Shifts run 7:00 AM to midnight, seven days a week; you must be enrolled as a student with GPA 2.0 or higher and have good communication skills for one-on-one user support.

Qualifications

• Must be a currently enrolled student with good academic standing
• GPA of 2.0 or higher required
• Basic ability to communicate one-on-one with end users
• Basic troubleshooting for Windows, Mac, and mobile devices

Responsibilities

• Assist customers with minor technology issues (e.g., network connections)
• Ensure printers are stocked with paper and toner; troubleshoot jams
• Check out laptops, hotspots, and other items using inventory software
• Keep lab computers operational and troubleshoot minor issues
• Work shifts 7:00 AM–midnight, Sunday–Saturday; coordinate coverage if needed

Skills

Customer service

Communication

Troubleshooting

Tools

Inventory management software

Printer maintenance tools

Job description

Position Information

Job Title

Position Type

Position Type Student

Division

Division Finance & Administration

Department

Department Information Technology

• Assist customers with minor technology issues such as connecting personal devices to the network.
• Ensure printers are stocked with paper and toner. Troubleshoot minor printer issues such as paper jams.
• Check out laptop, hotspots, and other items to customers using inventory management software.
• Ensure lab computers are operational and troubleshoot minor issues as they arise.
• Work shifts that may fall anywhere between 7:00 AM and midnight, Sunday through Saturday. If the employee is unable to make his/her shift, they are asked to coordinate coverage with their coworkers.

• Must be a currently enrolled student, registered for classes, and in good academic standing.
• Must maintain a GPA of 2.0 or higher.
• Ability to effectively communicate one on one with end users.

• Basic troubleshooting ability with some or all of the following:
  • Windows OS
  • Mac OS
  • Mobile devices

• Installing printer paper and ink cartridges.

Salary Starting at $12 an hour

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at [phone] or email us at [e-mail].