A/V Support Services

Angelo State University; San Angelo (TX); On-site; USD 14,774 - 21,042; Part time

Job summary

Angelo State University is looking for a dedicated A/V Support Services Technician to assist with classroom and event-based A/V technology. As a student role, you will gain hands-on experience while supporting faculty, staff, and students through direct assistance.

The ideal candidate will have a basic understanding of A/V equipment, possess strong customer service skills, and be in good academic standing with a minimum 2.0 GPA. The position offers a competitive starting salary of $13 an hour.

Qualifications

• Must be a currently enrolled student and in good academic standing.
• Basic understanding of A/V equipment is required.
• Strong customer service skills necessary.

Responsibilities

• Assist with A/V technology support in classrooms and events.
• Install and troubleshoot A/V systems in various settings.
• Perform routine checks and maintenance on equipment.

Skills

Customer service skills

Basic A/V troubleshooting

Time management

Education

Currently enrolled student

Maintain 2.0 GPA or higher

Tools

Microsoft Office Suite

Classroom A/V systems

Job description

A/V Support Services Technician

Position Type: Student

Division: Finance & Administration

Department: Information Technology

Responsibilities

• The A/V support technician position is an excellent opportunity to gain hands‑on experience supporting classroom and event‑based A/V technology.
• Assist faculty, staff, and students with A/V‑related issues through in‑person support, phone, email, and remote assistance.
• Install, configure, and troubleshoot classroom technology including projectors, displays, control systems, microphones, speakers, document cameras, and video conferencing equipment.
• Support live events, presentations, and instructional spaces by ensuring A/V systems are functioning properly.
• Work with supervisors and vendors to diagnose issues and implement short‑term and long‑term solutions related to A/V systems.
• Perform routine equipment checks, basic maintenance, and cable management in classrooms and event spaces.
• Assist with setting up and breaking down A/V equipment for meetings, events, and special requests.
• Standard operating hours for this position are 8:00 AM – 5:00 PM Monday through Friday. Technicians are required to fit their schedule within standard operating hours but may occasionally be asked to work events outside of these hours.

Required Qualifications

• Must be a currently enrolled student, registered for classes, and in good academic standing.
• Must maintain a 2.0 GPA or higher.
• Basic understanding of A/V equipment and technology.
• Ability to troubleshoot basic A/V issues such as display, audio, or connectivity problems.
• Ability to work independently as well as collaboratively with team members.
• Strong customer service skills with the ability to communicate effectively with faculty, staff, and students.
• Ability to manage time efficiently in a fast‑paced, service‑oriented environment.
• Willingness to learn new A/V systems and technologies.

Preferred Qualifications

• Windows OS
• Mac OS
• Microsoft Office Suite
• Classroom A/V systems
• Projectors and large‑format displays
• Control systems (Extron, Crestron, or similar)
• Camera and presentation equipment

Physical Demands

• Transport computers and other equipment across campus
• Climb ladders to work on elevated or mounted equipment

Salary: Starting at $13 an hour

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. If an accommodation is requested for the job application process, please contact our office at (325) 942‑2168 or email us at [e-mail].

Documents Needed To Apply

Required Documents

• Resume
• Transcripts (Unofficial)
• List of References

Optional Documents

• Cover Letter
• Other