Lab Support Technician I (Non-Exempt)

Mercy Co; Rogers (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy Rogers is seeking a Lab Support Technician (LST I) to join the provider care team. This role supports reports, data, and scheduling functions in the laboratory, providing accurate and timely lab support with excellent customer service in line with Mercy Signature Service.

The LST I will handle specimen collection, transport, and reporting while observing HIPAA confidentiality and lab policies. Education, probationary requirements, and preferred clinical lab experience are noted for

Qualifications

• High school diploma or equivalent.
• Successful completion of probationary period.
• No active disciplinary actions or active performance improvement plans.
• Preferred Education: College level Chemistry, Biology or other Science courses.
• Preferred Experience: Previous experience in a clinical laboratory.

Responsibilities

• Provide laboratory support including specimen processing, transport and reporting as required.
• Exhibit excellent customer service in Mercy Signature Service with all internal and external customer interactions.
• Responsible for safe, accurate handling of specimens and HIPAA confidentiality.
• Perform duties in accordance with lab policies and supervision.
• Support reporting and data/scheduling tasks as part of the provider care team.

Education

High school diploma

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Lab Support Tech
Full Time
Mercy-Rogers

Requirements:
Education: High school diploma or equivalent required.
Other: Successful completion of probationary period
No active disciplinary actions or active performance improvement plans
Preferred Education: College level Chemistry, Biology or other Science courses
Preferred Experience: Previous experience in a clinical laboratory

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.