Lab Support Technician I- FT, Days, Stoddard

Mercy Co; Cape Girardeau (MO); On-site; USD 25,000 - 36,000; Full time

Job summary

Mercy is seeking a Lab Support Technician (LST I) at Mercy Hospital Southeast in Cape Girardeau, MO. This role supports the lab's reports, data and scheduling functions, providing accurate, timely, and professional laboratory support with a strong focus on customer service and HIPAA compliance.

Responsibilities include specimen collection and processing, transport and referral of specimens and reports, and collaborating with the provider care team to ensure quality service during day shifts (40

Qualifications

• Education: High school diploma or GED.
• Probationary period must be successfully completed.
• No active disciplinary actions or active performance improvement plans.
• Preferred: College level Chemistry, Biology or other Science courses.
• Experience in a clinical laboratory is preferred.

Responsibilities

• Provide accurate, timely, and effective laboratory support.
• Collect and handle specimens using safe, professional methods.
• Process, transport, and refer specimens and reports as required.
• Maintain HIPAA confidentiality in all interactions.
• Deliver excellent customer service in all internal and external interactions.

Skills

Customer service

Data entry

Scheduling

HIPAA compliance

Education

High school diploma or GED

Healthcare career program enrollment

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Location

Mercy Hospital Southeast - Lab @ Cancer CTR

1701 Lacey Street

Cape Girardeau, MO 63701

Hours/Schedule

Full-Time (40-hrs per week), Days 8:30AM-5:00PM

Minimum Qualifications:

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other:

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications:

Education: College level Chemistry, Biology or other Science courses

Experience: Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.