Lab Support Technician I (Non-Exempt)

MHM Support Services; Fort Smith (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off (PTO)

Tuition support

Retirement/401(k) matching

Job summary

Mercy Fort Smith is seeking a Lab Support Tech I to join the provider care team, supporting reports, data and scheduling for the laboratory. You will ensure accurate, timely lab support and professional handling of specimens in a HIPAA-compliant environment.

As part of a Mercy team, you will perform specimen acquisition and processing, with emphasis on patient care and compliance with Mercy Service Standards. This role is full-time and on-site in Fort Smith.

Qualifications

• High school diploma or GED required.
• No active disciplinary actions or active performance improvement plans.
• College-level Chemistry, Biology or other Science courses preferred.
• Previous experience in a clinical laboratory preferred.

Responsibilities

• Perform processing, transport and referral of laboratory specimens and reports.
• Assist with specimen collection as required.
• Maintain HIPAA confidentiality and provide excellent customer service.

Skills

Clinical laboratory experience

Education

High school diploma or GED

College-level Chemistry or Biology courses

Job description

Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Lab Support Tech Full-Time Mercy - Fort Smith

Minimum Qualifications

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications

• Education: College level Chemistry, Biology or other Science courses
• Experience: Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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