Lab Support Services Supervisor — Morning Shift Coaching

Labcorp; Burlington (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

STD/LTD

401(k)

PTO or FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Burlington, NC is seeking a Support Services Supervisor to oversee day-to-day non-technical staff and ensure efficient laboratory operations. The role schedules coverage, mentors staff, and drives continuous process improvements in a high-volume environment.

The candidate should have a high school diploma with 3+ years in a lab/healthcare setting and prefer an Associate’s degree plus some supervision experience. Strong computer skills and MS Office proficiency are expected.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in a laboratory, healthcare, manufacturing or warehouse environment.
• Associate’s degree preferred.
• 6 months or more supervising or leading a team preferred.

Responsibilities

• Supervise the day to day operations of the non-technical staff for the Department Name department.
• Assist with preparation of laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non-technical personnel of the department.
• Monitor daily workflow in the lab and schedule adequate coverage.
• Responsible for ensuring all shifts in the department are properly staffed.
• Research and resolve any production errors while escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain Quality Assurance records and documents.
• Meet regularly with direct reports to provide coaching and feedback for their development.

Skills

Supervisory experience

Microsoft Office

Education

High school diploma

Associate's degree

Tools

Microsoft Office

Job description

Labcorp in Burlington, NC is seeking a Support Services Supervisor to oversee day-to-day non-technical staff and ensure efficient laboratory operations. The role schedules coverage, mentors staff, and drives continuous process improvements in a high-volume environment.

The candidate should have a high school diploma with 3+ years in a lab/healthcare setting and prefer an Associate’s degree plus some supervision experience. Strong computer skills and MS Office proficiency are expected.