Lab Operations Supervisor, Support Services

LCH Lab. Corp. of America Holdings; Burlington (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(k)

Paid Time Off (PTO) or Flexible Time

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Burlington, NC is seeking a Support Services Supervisor to oversee the day-to-day operations of non-technical staff in the Department Name department. You will coach and mentor the team, ensure proper staffing, and monitor workflow to maintain quality and efficiency.

You will also drive process improvements, conduct QA checks, and ensure policies and procedures are followed. The role emphasizes collaboration, accuracy, and timely production in a fast-paced lab environment.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in a laboratory, healthcare, manufacturing or warehouse environment.

Responsibilities

• Supervise the day to day operations of the non-technical staff for the Department Name department
• Assist with preparation of laboratory specimens for analysis and testing
• Directly supervise, train, and mentor non-technical personnel of the department
• Monitor daily workflow in the lab and schedule adequate coverage
• Responsible for ensuring all shifts in the department are properly staffed
• Research and resolve any production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy
• Prepare and maintain Quality Assurance records and documents
• Meet regularly with direct reports to provide coaching and feedback for their development
• Responsible for administering and managing policies and procedures

Skills

Supervising

Laboratory operations

Microsoft Office

Education

High school diploma

Associate’s degree

Job description

Labcorp in Burlington, NC is seeking a Support Services Supervisor to oversee the day-to-day operations of non-technical staff in the Department Name department. You will coach and mentor the team, ensure proper staffing, and monitor workflow to maintain quality and efficiency.

You will also drive process improvements, conduct QA checks, and ensure policies and procedures are followed. The role emphasizes collaboration, accuracy, and timely production in a fast-paced lab environment.