Lab Support Services Lead — Night Shift

LCH Lab. Corp. of America Holdings; Holyoke (MA); On-site; USD 65,904,000 - 77,366,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Job summary

Labcorp in Holyoke, MA is seeking a Support Services Team Leader to supervise the day-to-day operations and guide the team in daily processes and procedures.

The role includes preparing laboratory specimens for analysis and testing, routing specimens to prep areas, driving process improvements, and maintaining quality assurance to ensure accuracy and efficiency. Strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in a laboratory, healthcare, manufacturing or warehouse environment.
• Understanding of laboratory operations and policies and procedures.
• Strong computer skills; Proficient with Microsoft Office programs.

Responsibilities

• Assist in the supervision of the day to day operations of the Department Name department.
• Help lead the team in their daily processes and procedures.
• Assist with preparation of laboratory specimens for analysis and testing.
• Oversee routing of specimens to their respective prep areas.
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Resolve any production errors as requested by management.
• Research and resolve any production errors while escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Responsible for enforcing and managing policies and procedures.
• Perform administrative duties as needed.

Skills

Team leadership

Quality assurance

Strong communication

Detail oriented

Microsoft Office

Laboratory operations

Education

High school diploma

Associate’s degree

Tools

Microsoft Office

Job description

Labcorp in Holyoke, MA is seeking a Support Services Team Leader to supervise the day-to-day operations and guide the team in daily processes and procedures.

The role includes preparing laboratory specimens for analysis and testing, routing specimens to prep areas, driving process improvements, and maintaining quality assurance to ensure accuracy and efficiency. Strong communication and teamwork are essential.