Lab Support & Patient Services Coordinator

Reid Hospital & Health Care Services, Inc.; Connersville (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Reid Health in Connersville, IN seeks a Lab Support Assistant to act as a liaison between inpatient, outpatient, and outreach customers and laboratory personnel. The role involves resolving service issues, handling clerical tasks, and assisting with specimen processing and reporting.

The schedule is Monday–Friday, 8:00 AM–4:30 PM, with duties including registration, order entry, and document scanning. The ideal candidate will have a high school diploma, strong communication skills, and

Qualifications

• High school diploma or equivalent required.
• Experience in a lab or healthcare clerical setting preferred (minimum 1 year).
• Strong written and verbal communication skills; good telephone manners and office equipment familiarity.

Responsibilities

• Serve as liaison between patients, clinicians, and laboratory staff, providing information and resolving issues promptly.
• Perform general clerical tasks: answer/transfer calls, logging and labeling specimens, order entry, and report distribution.
• Retrieve specimens from pneumatic tube system and couriers, and assist with registration and reporting in the medical record.

Skills

Customer service

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Cerner

Epic Cadence/Chart Review

Job description

Reid Health in Connersville, IN seeks a Lab Support Assistant to act as a liaison between inpatient, outpatient, and outreach customers and laboratory personnel. The role involves resolving service issues, handling clerical tasks, and assisting with specimen processing and reporting.

The schedule is Monday–Friday, 8:00 AM–4:30 PM, with duties including registration, order entry, and document scanning. The ideal candidate will have a high school diploma, strong communication skills, and