Lab Support

Actalent; Stockton (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

Life Insurance (Voluntary)

HSA & 401(k)

Disability coverage

Transportation benefits

PTO / vacation

Job summary

Actalent seeks a Lab Admin Support in Stockton, CA to blend front desk customer service with data entry and shipping responsibilities in a fast-paced laboratory setting.

You will assist customers, process samples, prepare bottles, manage shipments, and maintain accurate records to support timely test cycles and compliant operations.

Qualifications

• Experience in customer service or front desk is preferred.
• Data entry and records management experience is a plus.
• Comfort with shipping, receiving and basic lab support tasks.

Responsibilities

• Assist customers at the front desk with samples in a professional manner.
• Deliver excellent customer service and ensure a positive sample handling experience.
• Enter sample information accurately and maintain organized records.
• Perform basic administrative tasks related to sample intake and communication.
• Receive and unload pallets and shipments; ensure accurate counting and placement.
• Stock supplies and keep the area organized for customer use.
• Prepare sample bottles for customer use, including labeling and organizing.
• Prepare ice coolers for shipment and ensure safe transport.
• Complete shipping and receiving tasks and coordinate outgoing/incoming materials.
• Follow safety procedures and maintain a compliant laboratory support environment.
• Work efficiently in a busy setting while managing multiple priorities.

Skills

Attention to detail

Customer service

Data entry

Shipping and receiving

Organizational skills

Verbal communication

Teamwork

Lifting up to 50 lbs

Job description

Job Description

This Lab Admin role offers a hands-on opportunity in a fast-paced laboratory support environment that combines front desk customer service, data entry, and shipping and receiving activities. You will help ensure that laboratory samples are processed smoothly, supplies are prepared and organized for customers, and shipments are handled accurately and on time. The position is ideal for someone who is reliable, detail-oriented, organized, and motivated, who enjoys multitasking and takes pride in delivering excellent service while maintaining a high level of accuracy.

Job Title

Lab Admin Support

Responsibilities

• Assist customers with their laboratory samples, providing clear information and answering questions in a professional and courteous manner at the front desk.
• Deliver excellent customer service by supporting visitors, responding to inquiries, and ensuring a positive experience throughout the sample handling process.
• Perform accurate data entry of sample information and related details, and maintain organized and up-to-date records in the laboratory systems.
• Handle basic administrative support tasks related to sample intake, documentation, and communication as needed.
• Receive and unload pallets and incoming shipments, ensuring materials are checked, accounted for, and moved to the appropriate areas.
• Stock supplies and maintain an organized work area, ensuring that inventory such as sample bottles and related materials are readily available for customer use.
• Prepare sample bottles for customer use, including labeling, organizing, and arranging them for shipment or pickup.
• Receive, prepare, clean, and package ice coolers for shipment, making sure they are properly assembled and ready for transport.
• Complete shipping and receiving tasks accurately and on schedule, including preparing shipments for sample testing, handling coolers, and coordinating outgoing and incoming materials.
• Follow established company procedures, safety guidelines, and laboratory support protocols to maintain a safe and compliant work environment.
• Work efficiently in a busy, fast-paced setting, managing multiple tasks and priorities while maintaining accuracy and attention to detail.
• Support other operational and laboratory support duties as needed to ensure smooth daily operations and strong overall service to customers.

Essential Skills

• Strong attention to detail with the ability to maintain accurate records and carefully handle laboratory samples and shipping materials.
• Excellent organizational skills, including the ability to keep work areas, supplies, and documentation orderly and easy to access.
• Outstanding customer service skills, with the ability to communicate clearly, courteously, and professionally with customers and colleagues.
• Effective verbal and written communication skills for interacting with customers, team members, and other stakeholders.
• Basic computer proficiency, including the ability to navigate systems and software used for data entry and record keeping.
• Reliable data entry skills with a focus on accuracy and completeness.
• Ability to work efficiently and stay focused in a fast-paced environment with frequent activity and multiple priorities.
• Capability to lift and move pallets, coolers, and other materials as required, up to 50 pounds.
• Dependable and punctual work habits, consistently meeting scheduled hours and deadlines.
• Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
• Comfort with hands-on work, including handling coolers, preparing bottles, and managing physical shipping and receiving tasks.

Additional Skills & Qualifications

• Previous experience in customer service, front desk, administrative support, warehouse operations, shipping and receiving, or laboratory support is preferred but not required.
• Familiarity with sample testing processes or an understanding of laboratory samples is a plus.
• Experience in a busy, fast-paced environment where multitasking and prioritization are important is beneficial.
• Interest in long-term, contract-to-hire opportunities in a laboratory support setting.
• Strong motivation to provide accurate work and high-quality customer service.

Work Environment

The role is based in a fast-paced sample testing laboratory support environment that combines front desk interaction, administrative tasks, and physical work in shipping and receiving areas. Typical hours are 8:00 a.m. to 5:00 p.m., providing a consistent daytime schedule. You will work with computers and data entry systems, laboratory sample bottles, pallets, ice coolers, and other shipping materials. The work involves both desk-based tasks and physical activities such as lifting, moving, and preparing coolers and supplies. The environment emphasizes safety, adherence to established procedures, and teamwork, and is well suited to someone who enjoys staying active, interacting with customers, and contributing to smooth daily operations in a busy setting.

Job Type & Location

This is a Contract position based out of Stockton, CA.

Pay And Benefits

The pay range for this position is $22.00 - $24.00/hr.

• Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stockton,CA.

Application Deadline

This position is anticipated to close on Oct 14, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.