Lab Supervisor

Berger Health System; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

OhioHealth is seeking a candidate for a role in our Phlebotomy department. This position focuses on supervising technical operations, staff development, and interdepartmental coordination to ensure compliant and efficient lab services.

Evening shift and 40-hour work week are noted. The role emphasizes building a strong customer service culture, mentoring staff, ensuring regulatory standards, and maintaining documentation while optimizing costs.

Qualifications

• Associate's Degree (Required)

Responsibilities

• Supervises and directs departmental technical operations and human resources.
• Promotes strong customer service orientation with a zero tolerance for inappropriate or suboptimal performance.
• Acts as interdepartmental liaison resolving operational and technical problems within department and between laboratory and other departments as they arise.
• Investigates specimen problems, service complaints and any delays in performance of procedures.
• Acts as consult to physicians and other hospital departments, assumes management functions in concert with the division manager.
• Develops, evaluates and implements new procedures when necessary to improve function, productivity and service.
• Assists division manager in assuring all regulatory standards CAP, CLIA, ASC p are met within the area.
• Maintains appropriate documents and manuals, reviewing and revising as necessary while maintaining optimal cost effective delivery of lab services.
• Assures optimal efficiency, effectiveness, and safety within the area. Monitors workflow, staffing assignments and productivity; recommends and implement change to improve both.
• Provides training and schedules in-services for staff to meet regulatory compliance, to understand changing environments and support continuing education needs.
• Enables and promotes employee development; provides coaching; counsels when appropriate.
• Maintains effective relationship with peers; promotes good inter-employee relationships.
• Leads by example according to mission, vision and values of OhioHealth.
• Provides technical orientation and instruction of new personnel. Provides ongoing instruction to current personnel in procedures, techniques, safety and organization of work.
• Participates in continuing education programs in both technical and managerial areas with emphasis on new technology and human relation skills.
• May perform responsibilities of Med Techs and or Lab Specialists as determined by site requirements. Including but not limited to testing, method validation, customer service, QA, continuing education.
• Performs other misc. duties as assigned.

Education

Associate's Degree (Required)

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.

Job Description Summary

Job Profile Summary is not currently available.

Responsibilities And Duties

30% TECHNICAL OPERATIONS

• 1. Supervises and directs departmental technical operations and human resources.
• 2. Promotes strong customer service orientation with a zero tolerance for inappropriate or suboptimal performance.
• 3. Acts as interdepartmental liaison resolving operational and technical problems within department and between laboratory and other departments as they arise.
• 4. Investigates specimen problems, service complaints and any delays in performance of procedures.
• 5. Acts as consult to physicians and other hospital departments, assumes management functions in concert with the division manager.
• 6. Develops, evaluates and implements new procedures when necessary to improve function, productivity and service.
• 7. Assists division manager in assuring all regulatory standards CAP, CLIA, ASC p are met within the area.
• 8. Maintains appropriate documents and manuals, reviewing and revising as necessary while maintaining optimal cost effective delivery of lab services.

25% STAFFING ASSIGNMENTS AND PRODUCTIVITY

• 1. Assures optimal efficiency, effectiveness, and safety within the area. Monitors workflow, staffing assignments and productivity; recommends and implement change to improve both.
• 2. Provides training and schedules in-services for staff to meet regulatory compliance, to understand changing environments and support continuing education needs.

20% STAFF DEVELOPMENT

• 1. Enables and promotes employee development; provides coaching; counsels when appropriate.
• 2. Maintains effective relationship with peers; promotes good inter-employee relationships.
• 3. Leads by example according to mission, vision and values of OhioHealth.
• 4. Provides technical orientation and instruction of new personnel. Provides ongoing instruction to current personnel in procedures, techniques, safety and organization of work.
• 5. Participates in continuing education programs in both technical and managerial areas with emphasis on new technology and human relation skills.

20% May perform responsibilities of Med Techs and or Lab Specialists as determined by site requirements. Including but not limited to testing, method validation, customer service, QA, continuing education.

5% Performs other misc. duties as assigned.

Minimum Qualifications

Associate's Degree (Required)

Additional Job Description

Work Shift: Evening Scheduled Weekly Hours : 40 Department Phlebotomy

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."