Lab Supervisor - Phlebotomy

Berger Health System; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

OhioHealth Riverside Methodist Hospital is seeking a Lab Supervisor - Phlebotomy to oversee a clinical laboratory section, ensuring accurate specimen handling, timely testing, and excellent customer service.

You will lead technical operations, manage staff, provide coaching, and coordinate with physicians and other departments while maintaining CAP, CLIA and safety standards.

Qualifications

• Associate's degree required.
• 3–5 years experience in patient care or clinical setting.
• Ability to supervise staff and coordinate operations.

Responsibilities

• Oversees departmental technical operations and staffing.
• Ensures strong customer service with zero tolerance for suboptimal performance.
• Acts as liaison between laboratory and other departments to resolve issues.
• Investigates specimen problems, service complaints, and test delays.
• Provides coaching, orientation and ongoing training for personnel.
• Ensures compliance with CAP, CLIA, and safety standards.

Skills

Supervisory skills

Phlebotomy knowledge

Regulatory awareness

Education

Associate's degree

Job description

## Lab Supervisor - PhlebotomyApplylocations: RIVERSIDE METHODIST HOSPITALtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR150364**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**This position provides supervision for a laboratory section(s)of a clinical laboratory.**Responsibilities And Duties:**30% TECHNICAL OPERATIONS 1. Supervises and directs departmental technical operations and human resources. 2. Promotes strong customer service orientation with a zero tolerance for inappropriate or suboptimal performance. 3. Acts as interdepartmental liaison resolving operational and technical problems within department and between laboratory and other departments as they arise. 4. Investigates specimen problems, service complaints and any delays in performance of procedures. 5. Acts as consult to physicians and other hospital departments, assumes management functions in concert with the division manager. 6. Develops, evaluates and implements new procedures when necessary to improve function, productivity and service. 7. Assists division manager in assuring all regulatory standards CAP, CLIA, ASC p are met within the area. 8. Maintains appropriate documents and manuals, reviewing and revising as necessary while maintaining optimal cost effective delivery of lab services. 25% STAFFING ASSIGNMENTS AND PRODUCTIVITY 1. Assures optimal efficiency, effectiveness, and safety within the area. Monitors workflow, staffing assignments and productivity; recommends and implement change to improve both. 2. Provides training and schedules in-services for staff to meet regulatory compliance, to understand changing environments and support continuing education needs. 20% STAFF DEVELOPMENT 1. Enables and promotes employee development; provides coaching; counsels when appropriate. 2. Maintains effective relationship with peers; promotes good inter-employee relationships. 3. Leads by example according to mission, vision and values of OhioHealth. 4. Provides technical orientation and instruction of new personnel. Provides ongoing instruction to current personnel in procedures, techniques, safety and organization of work. 5. Participates in continuing education programs in both technical and managerial areas with emphasis on new technology and human relation skills. 20% May perform responsibilities of Med Techs and or Lab Specialists as determined by site requirements. Including but not limited to testing, method validation, customer service, QA, continuing education. 5% Performs other misc. duties as assigned.**Minimum Qualifications:**Associate's Degree (Required)**Additional Job Description:**3- 5 years Experience in a patient care or clinical setting**Work Shift:**Night**Scheduled Weekly Hours :**40**Department**PhlebotomyJoin us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment