Lab Services Customer Svc Rep

UCLA Health and David Geffen School of Medicine; Sarasota (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Sarasota Memorial Health Care System in Sarasota, FL is seeking a Lab Services Customer Service Representative who acts as a liaison between Laboratory Services, providers, insurance companies and other healthcare agencies. The role emphasizes delivering high-quality customer service in a high-stress environment.

The candidate must have two years of phlebotomy experience with all age groups, one year of registration experience, a current phlebotomy certification, and a valid driver's license.

Qualifications

• Two (2) years of phlebotomy experience with all age groups.
• One (1) year of registration experience which may be concurrent with phlebotomy experience.
• Current/active phlebotomy certification with a nationally recognized agency requiring both an exam and clinical experience.
• HS EQ: High School Diploma, GED or Certificate

Responsibilities

• Acts as a liaison between Laboratory Services, provider, insurance companies and other healthcare agencies.
• Responsible for providing high quality customer service to lab services customers in a high stress environment.

Skills

Phlebotomy experience

Registration experience

Education

High School Diploma

Tools

Phlebotomy Certification

Driver's License

Job description

Department

Laboratory

Job Summary

The Lab Services Customer Service Representative acts as a liaison between Laboratory Services, provider, insurance companies and other healthcare agencies, and is responsible for providing high quality customer service to lab services customers in a high stress environment.

Required Qualifications

• Require two (2) years of phlebotomy experience with all age groups, and one (1) year of registration experience which may be concurrent with phlebotomy experience.
• Require current/active phlebotomy certification with a nationally recognized agency requiring both an exam and clinical experience.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Required License and Certs

• CP: Certified Phlebotomist
• FDL: Valid Driver's License

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/