Lab Quality Coordinator

bronsonhg; Kalamazoo (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Bronson Kalamazoo Laboratory is seeking a Lab Quality Coordinator to support quality initiatives, data collection, analysis, and reporting across laboratory services. You will collaborate with leadership, staff, and pathologists to promote continuous quality improvement and patient safety.

The role emphasizes managing the Laboratory Quality Management System, regulatory compliance, and reporting quality metrics to leadership, with the goal of operational excellence in a hospital setting.

Qualifications

• Bachelor’s degree in Medical Technology, MLS, or CLS from an accredited program.
• Completion of a NAACLS-accredited MLS program is required.
• ASCP MLS/MT certification required; MT accepted if before 2004; ongoing recertification required if applicable.
• Registry eligible may be hired but must obtain certification within one year of hire.

Responsibilities

• Support quality management and regulatory compliance initiatives in the lab.
• Track, analyze, and report quality indicators and non-conformities.
• Develop and monitor quality metrics, dashboards, and reports for leadership.
• Coordinate quality data collection and reporting for quality committees.
• Support PDSA projects and quality assessments to improve patient safety.

Skills

Laboratory quality management

Data analysis

Attention to detail

Education

Bachelor's degree in Medical Technology / Medical Laboratory Science / Clinical Laboratory Science

NAACLS-accredited MLS program

ASCP MLS/MT certification

Tools

QMS software

Job description

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-400 John St. - Kahn Building

Title

Lab Quality Coordinator

The Lab Quality Coordinator is responsible for supporting laboratory quality initiatives through the collection, analysis, interpretation, and reporting of quality, operational, and patient safety data. This position coordinates activities related to the Laboratory Quality Management System (QMS), quality indicators, non-conforming events, corrective actions, and process improvement initiatives. The coordinator works collaboratively with laboratory leadership, technical staff, pathologists, and operational stakeholders to promote continual quality improvement, patient safety, and operational excellence across all laboratory services.

Required Education & Certifications

• Bachelor's degree in Medical Technology, Medical Laboratory Science, or Clinical Laboratory Science from an accredited college/university.
• Completion of a NAACLS-accredited Medical Laboratory Scientist program.
• ASCP MLS/MT certification required: MT certification accepted if obtained before 2004. MLS certification required for certifications after January 1, 2004. Must maintain certification through the required continuing competency program, if applicable.
• Candidates who are registry eligible may be hired but must obtain certification within one year of hire through ASCP, AMT, or an equivalent credentialing organization.
• 2+ years of full-time clinical laboratory experience required.

Primary Responsibilities

This role focuses heavily on laboratory quality management, regulatory compliance, quality improvement, data analysis, and patient safety.

Key duties include

• Partnering with laboratory departments, pathologists, and healthcare teams to support quality patient care.
• Assisting with maintenance and continuous improvement of the Laboratory Quality Management System (QMS).
• Tracking, trending, and analyzing laboratory quality events and non-conformities.
• Developing and monitoring quality metrics, performance indicators, dashboards, and reports.
• Supporting process improvement initiatives and quality methodologies.
• Coordinating quality data collection and reporting for leadership and quality committees.
• Monitoring patient safety indicators and facilitating corrective action processes.
• Supporting Plan-Do-Study-Act (PDSA) projects and quality assessments.
• Communicating quality trends, findings, and improvement opportunities through reports and presentations.
• Building collaborative relationships with laboratory leadership, staff, and stakeholders.

Working Conditions

• Significant computer-based work (approximately 40-70% of the day).
• High level of concentration, attention to detail, and visual focus.
• Combination of sitting, standing, walking, bending, and light lifting.
• This position is less bench-focused and more centered on laboratory quality, performance improvement, quality systems management, and patient safety initiatives.

Shift

First Shift

Time Type

Full time

Scheduled Weekly Hours

40

Cost Center

3306 Lab Support Services (BMH)