Lab Quality & Patient Safety Coordinator

Bronson Healthcare; Kalamazoo (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Bronson Healthcare in Kalamazoo is seeking a Lab Quality Coordinator to support quality initiatives across laboratory services. You will collect, analyze, and report quality and safety data, coordinate the Laboratory Quality Management System, and drive corrective actions with leadership and staff.

The role emphasizes collaboration with pathologists and clinical teams to promote continual quality improvement and patient safety, with a focus on data-driven decision making and process optimization.

Qualifications

• Bachelor’s degree in Medical Technology, Medical Laboratory Science, or Clinical Laboratory Science from an accredited college/university.
• Completion of a NAACLS-accredited Medical Laboratory Scientist program.
• ASCP MLS/MT certification required: MT certification accepted if obtained before 2004. MLS certification required for certifications after January 1, 2004.
• 2+ years of full-time clinical laboratory experience required.

Responsibilities

• Partnering with laboratory departments, pathologists, and healthcare teams to support quality patient care.
• Assisting with maintenance and continuous improvement of the Laboratory Quality Management System (QMS).
• Tracking, trending, and analyzing laboratory quality events and non-conformities.
• Developing and monitoring quality metrics, performance indicators, dashboards, and reports.
• Supporting process improvement initiatives and quality methodologies.
• Coordinating quality data collection and reporting for leadership and quality committees.
• Monitoring patient safety indicators and facilitating corrective action processes.
• Supporting Plan-Do-Study-Act (PDSA) projects and quality assessments.
• Communicating quality trends, findings, and improvement opportunities through reports and presentations.
• Building collaborative relationships with laboratory leadership, staff, and stakeholders.

Job description

Bronson Healthcare in Kalamazoo is seeking a Lab Quality Coordinator to support quality initiatives across laboratory services. You will collect, analyze, and report quality and safety data, coordinate the Laboratory Quality Management System, and drive corrective actions with leadership and staff.

The role emphasizes collaboration with pathologists and clinical teams to promote continual quality improvement and patient safety, with a focus on data-driven decision making and process optimization.