Lab Project Coordinator: Drive Testing & Client Support

HTU; Appleton, Northern (WI, KY); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

Life insurance and EAP

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

HTU in Wisconsin seeks a Laboratory Technician to coordinate SGS testing workflows, review tickets, prepare specimens, and operate lab equipment. You will support staff and liaise with clients on time performance and analysis results.

The role requires a science degree, strong English, independent work capability, and MS Office proficiency. This on-site position offers growth opportunities, comprehensive benefits, and professional development.

Qualifications

• Bachelor’s degree in a relevant scientific field or equivalent education and experience.
• Advanced written and spoken English skills.
• Intermediate mathematical and reasoning skills.
• Ability to work independently under general supervision.
• Ability to follow directions to ensure accurate and timely completion of tasks.
• Ability to read and understand test procedures, safety rules, operation and maintenance instructions, and manuals.
• Ability to write professional and scientific reports and correspondence.
• Effective verbal communication skills with customers and employees.
• Advanced proficiency in Microsoft Office Suite, especially Outlook, Excel, and Word.

Responsibilities

• Coordinate execution of SGS testing and services with local labs and global affiliates, including sample processing.
• Review job tickets and monitor closing and invoicing of job folders.
• Maintain tracking spreadsheets and manage email correspondence.
• Coordinate projects and perform data collection.
• Provide support and training to department staff.
• Support Operations efforts with Sales, Technical, and other departments.
• Communicate with clients regarding time performance or issues in analysis.
• Assist in calibration scheduling and ISO 17025 related activities.
• Prepare specimens for testing following standardized procedures.
• Test and analyze samples to determine performance properties and other characteristics.
• Operate laboratory equipment and test apparatus with appropriate training.
• Assist in maintenance and troubleshooting of testing equipment.
• Read, comprehend, and execute new test methods and standards.
• Set up laboratory equipment according to various procedures including TAPPI, NWSP, AATCC, ASTM, FTC, CFR, ISO, and client proprietary methods.
• Manage inventory of laboratory chemicals and equipment and compile supply orders.
• Perform periodic analysis of known standards and samples for method validation and proficiency.
• Provide administrative and special lab performance support for department management.
• Adhere to internal standards, policies, and procedures.
• Perform other duties as assigned

Skills

English fluency

Independent work

Problem solving

Communication with customers

MS Office proficiency

Education

Bachelor's degree in science

Tools

Excel

Word

Outlook

Job description

HTU in Wisconsin seeks a Laboratory Technician to coordinate SGS testing workflows, review tickets, prepare specimens, and operate lab equipment. You will support staff and liaise with clients on time performance and analysis results.

The role requires a science degree, strong English, independent work capability, and MS Office proficiency. This on-site position offers growth opportunities, comprehensive benefits, and professional development.