Lab PAA/Phlebotomist Supervisor | Draw Station - Central Florida Labs | Full Time | Variable

UF Health; Ocala (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Accrued PTO including holidays

Annual salary reviews

Wellness programs

Competitive healthcare/retirement plan

Job summary

UF Health Shands Hospital in Central Florida is seeking a Lab PAA/Phlebotomist Supervisor to oversee daily venipuncture and specimen collection, and supervise staff. This role emphasizes patient-centered service, accurate specimen handling, and compliant lab operations within a teaching hospital setting.

Hours are Monday-Friday with variable days; responsibilities include coordinating the practice, resolving issues, and ensuring smooth patient flow in a busy clinical environment.

Qualifications

• High School graduate or equivalent.
• One year of recent phlebotomy experience preferred.
• Computer skills and familiarity with hospital information systems.

Responsibilities

• Delivers excellent patient-centered service by performing venipuncture and specimen collection.
• Organizes and supervises staff in daily operations and patient relations.
• Manages EMR/lab systems workflows and sample processing for transport to other labs.
• Answers phones, checks in patients, and maintains patient wait experience.

Skills

Interpersonal communication

Customer service

Teamwork

Multitasking

Computer literacy

Education

High School diploma or equivalent

Job description

Overview

Achieve professional growth as a Lab PAA/Phlebotomist Supervisor at UF Health Shands Hospital in beautiful Central Florida. UF Health is consistently ranked among the nation’s best hospitals and we are committed to excellence in healthcare. We value the impact our clinical laboratory staff leaders make in overseeing the quality and operations of our laboratories every day. Our patients and our people are at the center of everything we do. Make UF Health your next career destination.

Overview

Achieve professional growth as a Lab PAA/Phlebotomist Supervisor at UF Health Shands Hospital in beautiful Central Florida. UF Health is consistently ranked among the nation’s best hospitals and we are committed to excellence in healthcare. We value the impact our clinical laboratory staff leaders make in overseeing the quality and operations of our laboratories every day. Our patients and our people are at the center of everything we do. Make UF Health your next career destination.

UF Health Experience & Rewards

• Level 1 trauma center and teaching hospital
• FACT accredited NCI-designated cancer institute
• Bone Marrow and Solid Organ Transplant Center
• Accrued PTO including holidays
• Annual salary reviews
• Tuition reimbursement
• Competitive healthcare/retirement plans
• Wellness programs

Responsibilities

On this role the Lab PAA/Phlebotomist Supervisor will perform the following job duties:

• Delivers excellent patient centered service in a medical office setting by performing routine and advanced venipuncture and other specimen collection procedures.
• Organizes and supervises the staff in the daily operation of the practice. Also responsible for resolving complaints, issues and patient relations.
• Releases and/or places orders in electronic medical record and laboratory computer systems, receives, processes and distributes specimens and/or blood products and prepares samples for transport to other laboratories.
• Responsible for answering telephones, checking-in patients and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures.

Schedule

FTE: 1.0
Hours: Variable
Days: Monday-Friday

Qualifications

Minimum Education and Experience Requirements:

• High School graduate or equivalent.
• Requires one year of recent phlebotomy experience (clinical or hospital based preferred).
• In addition, one or more of the following is preferred:
  • Graduation from a certified health-related program at high school level or above; OR
  • Successful completion of Advanced Placement courses in the sciences at the high school level: OR
  • Successful completion of science based studies at college level (minimum 3 credit hours). Prefer GPA of 3.0 or above.
• Must have computer operational skills using a personal computer, laboratory system or other hospital information system.
• Applicant should display initiative, have the ability to multitask and be able to take on responsibilities.
• Proven ability to problem-solve and be a team member is essential.
• Must have excellent interpersonal, customer service, and communication skills.

Licensure/Certification/Registration: None indicated

Motor Vehicle Operator Designation: Employees in this position will operate vehicles for an assigned business purpose as a 'non-frequent driver'