Lab Outreach & Referral Assistant

University of California - Irvine Health; California; On-site; USD 40,000 - 55,000; Full time

Job summary

UCI Health in California is seeking a dedicated lab support professional to serve as the primary liaison between customers and the lab team. You will handle phone inquiries, enter data into lab systems, and print/deliver lab reports with accuracy and empathy.

You will review requisitions, perform quality checks, and support scheduling and communications across internal and external customers, including weekends and rotating shifts as needed.

Qualifications

• One year of applicable clinical lab work experience, or an equivalent combination of education and experience.
• Excellent written and verbal communication skills in English.
• Ability to work weekends, and rotating shifts including evenings, nights and holidays.

Responsibilities

• Provides a supportive link between UCI customers, internal and external, and the lab team.
• Handles phone calls, data entry, and printing/delivery of lab reports.
• Reviews lab requisitions and performs quality review and troubleshooting.

Skills

Lab experience

Customer service

Data entry

Shift flexibility

Communication skills

Tools

Lab computer systems

Job description

UCI Health in California is seeking a dedicated lab support professional to serve as the primary liaison between customers and the lab team. You will handle phone inquiries, enter data into lab systems, and print/deliver lab reports with accuracy and empathy.

You will review requisitions, perform quality checks, and support scheduling and communications across internal and external customers, including weekends and rotating shifts as needed.