Lab Operations Lead: Equipment, Safety & Community

Alexandria Real Estate; New York (NY); Hybrid; USD 115,000 - 150,000; Full time

Job summary

Alexandria LaunchLabs is seeking a Lab Operations role in New York to oversee shared lab equipment and support day-to-day operations. You will train tenants, manage supplies, and ensure safety and regulatory compliance in a dynamic, collaborative lab environment.

Ideal candidates have 5+ years in a science-related setting, strong communication skills, and the ability to multitask in a fast-paced workspace. This on-site role supports events and community programming to accelerate early-stage life

Qualifications

• Minimum 5 years of experience in a science-related organization or laboratory space
• Strong customer service mindset and verbal and written communication skills
• Strong attention to detail and high level of organization; able to work independently
• Ability to perform well in a fast-paced environment, multi-task, and prioritize tasks
• Interest in life science and/or laboratory operations management
• Ability to lift ≥25 lbs

Responsibilities

• Shared responsibility for day-to-day management of Alexandria-owned lab equipment (flow cytometers, qPCRs, microscopes, freezers, incubators, centrifuges, biosafety cabinets)
• Train and assist tenants on use of shared lab equipment
• Order, maintain, organize, and stock lab supplies and lab gases
• Manage chemical and biohazard waste per regulatory guidance
• Support the LaunchLabs lab safety program
• Assist with site operations including package management, IT/AV troubleshooting, facilities requests, and stocking office/kitchen supplies
• Interface with Alexandria Asset services teams and vendors for operations tasks (e.g., janitorial, pest control, lab vendors)
• Coordinate, market, and host local ecosystem and programming events to foster a vibrant LaunchLabs community
• Educate tenants on lab sustainability programs

Skills

Customer service

Communication

Detail oriented

Independent

Multitasking

Fast-paced

Life science

Lifting capability

Education

Bachelor’s degree

Job description

Essential Duties and Responsibilities:
Laboratory and site operations support for Alexandria LaunchLabs located in NYC as follows:

• Shared responsibility for the day-to-day management of Alexandria-owned lab equipment, including, but not limited to, flow cytometers, qPCRs, microscopes, freezers, incubators, centrifuges, and biosafety cabinets
• Train and assist tenants on use of shared lab equipment
• Responsible for ordering, maintaining, organizing, and stocking lab supplies and lab gasses
• Manage chemical and biohazard waste in both facilities while adhering to regulatory guidance
• Support the LaunchLabs lab safety program
• Assist with general site operations, including package management, IT/AV troubleshooting, facilities request triaging, organizing, stocking, and maintaining office and kitchen supplies as needed
• Interface with Alexandria Asset services teams and vendors responsible for operational tasks (e.g., janitorial, pest control, lab vendors, facilities maintenance)
• Assist the LaunchLabs team in coordinating, marketing, and hosting local ecosystem and strategic programming events to foster a vibrant and collaborative Alexandria LaunchLabs community, including business and professional development sessions, social gatherings, and complementary programs
• Establish lab sustainability initiatives and educate tenants on existing programs

Qualifications and Experience:

• Minimum 5 years of experience working in a science-related organization or laboratory space, preferably in a collaborative or shared working environment
• Strong customer service mindset and verbal and written communication skills to interact with individuals at all levels
• Strong ability to be detail-oriented and highly organized, and to work independently
• Ability to work in a fast-paced environment, multi-task, and prioritize tasks effectively
• A general interest in life science and/or laboratory operations management
• Bachelor’s degree required
• Ability to physically lift ≥25 lbs.
  

Alexandria LaunchLabs® is the premier, full-service startup platform purpose-built to accelerate innovation and growth for transformative early-stage companies. With locations in Cambridge, New York City, Research Triangle, Seattle, and Palo Alto, Alexandria LaunchLabs curates a thriving community of the most high-potential early-stage life science companies. Our LaunchLabs platform equips each member company with premier dedicated lab/office space and core equipment, vital operational services, expert support from our best-in-class teams, and access to capital through Alexandria Venture Investments and the highly selective Alexandria Seed Capital Platform—all of which are critical to empowering the advancement of early-stage companies. For more information, please visit www.alexandrialaunchlabs.com.

The expected base salary range for this position is $115,000 to $150,000 USD annually, plus annual discretionary bonus. This salary range is an estimate, and the actual salary may vary based on the consideration of many factors, which may include, but are not limited to: the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.