Lab Operations Lead – Cross-Campus, Day Shift

Umass-Memorial-Health-; Worcester (MA); On-site; USD 79,164 - 142,480; Full time

Job summary

UMass Memorial Health is seeking an experienced Laboratory Supervisor to oversee day-to-day staff, testing, and workflow across campus locations. This role ensures quality results and aligns with CAP and Joint Commission standards.

The candidate will develop training programs, validate new equipment, and manage scheduling to maintain continuous operational coverage. Leadership and communication skills are essential.

Qualifications

• Bachelor’s degree in Clinical Laboratory Science or Medical Technology, or related field
• National certification as MLS/Scientist (ASCP) in the appropriate specialty
• Must qualify as high complexity testing personnel under CLIA
• Minimum 5 years clinical or anatomic laboratory experience
• Minimum 1 year in a clinical or anatomic leadership role
• Strong interpersonal and written communication skills

Responsibilities

• Oversees laboratory staff across locations and staffing decisions
• Manages scheduling, emergent coverage, and cross-campus workflows
• Ensures compliance with CAP, Joint Commission, and laboratory safety policies
• Develops staff training plans and validates new equipment/assays
• Provides technical guidance and handles complex or unusual test results

Skills

Leadership/people management

Data analysis

Microsoft Office

communication skills

Education

Clinical Lab Science / MLS certification

ASCP MLS/Certification

Tools

Laboratory Information System (LIS)

Job description

UMass Memorial Health is seeking an experienced Laboratory Supervisor to oversee day-to-day staff, testing, and workflow across campus locations. This role ensures quality results and aligns with CAP and Joint Commission standards.

The candidate will develop training programs, validate new equipment, and manage scheduling to maintain continuous operational coverage. Leadership and communication skills are essential.