Lab Operations Analyst I HYBRID: Chicago, IL (12pm-8:30pm-Days TBD)

Ambry Genetics; Chicago (IL); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Tempus in Chicago is seeking a Laboratory Operations Analyst for a hybrid schedule with 3 days on-site. You will manage samples in LIMS, learn internal lab processes, and communicate status to pharma/partner ops teams.

The role requires a biology-related degree, strong customer service, and meticulous organization. You’ll collaborate cross-functionally and respond promptly to inquiries to support timely project delivery.

Qualifications

• 4-year college degree in Biological Sciences or similar is preferred.
• Exceptional customer service skills and strong interpersonal skills.
• Highly organized with superb attention to detail and accuracy.
• Ability to work in a high-level team and independently; quick learner.

Responsibilities

• Manage samples in the laboratory information management system (LIMS) and ensure quick and efficient specimen processing.
• Develop an understanding of internal lab processes and databases related to pharma/partner ops projects.
• Communicate with pharma/partner ops teams to clarify specimen status, delays, and completion dates.
• Respond to inquiries by email, Slack and in person quickly and professionally.
• Track and manage progress on pharma/partner ops laboratory projects.

Skills

Customer service

Organizational skills

Attention to detail

Team collaboration

Education

Bachelor's degree in Biological Sciences

Job description

Passionate about precision medicine and advancing the healthcare industry?

Laboratory Operations Analyst

Shift: 12pm-8:30pm-Days TBD (*will most likely include 1 weekend day)

This is a hybrid role so it requires 3 days onsite at our office in Chicago, IL

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we believe the greatest promise for the detection and treatment of cancer lies in the deep understanding of molecular activity for disease initiation, progression, and efficacious treatment based on the discovery of unique biomarkers.

We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We're looking to build a laboratory operations team who are passionate and focused on developing state of the art techniques to processing and creating and interpreting vast amounts of genomic and molecular data.

What You'll Do

• Responsible for managing samples in the laboratory information management system (LIMS) and ensuring quick and efficient specimen processing
• Develop a firm understanding of internal lab processes and databases with respect to pharmaceutical and partner ops projects.
• Communicate directly with various members of pharma/partner ops departments to provide clarity on specimen status, delays, and expected completion dates
• Respond to inquiries by email, slack and in person quickly and professionally
• Responsible for tracking and managing progress on pharma/partner ops laboratory

projects

• Participate in monitoring audits of sample status and prevention of delays
• Monitor high priority orders to ensure customer satisfaction and retention

Qualifications

• 4 year college degree in Biological Sciences or similar is preferred
• Exceptional customer service skills and strong interpersonal skills
• Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
• Show initiative and ability to work as part of a high-level team while working independently
• Proven ability to learn new skills quickly and adapt to new processes smoothly

Illinois Pay: $23.25/hour
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.