Lab Inventory & Dispatch Coordinator

Avantor; Ipswich (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health & Wellness

Wellness programs

Medical coverage starting Day 1

Time Off PTO

Choice holidays

Financial Well-Being

FSA/HSA

Commuter benefits

401(k) retirement plan

Tuition assistance

Employee Stock Purchase Plan discount

Job summary

Avantor’s Advanced Laboratory Services team delivers customized, mission-based lab work for biopharma, pharmaceutical, educational, industrial, and high-tech customers. In Ipswich, MA you will report to the Territory Area Manager and collaborate with lab professionals to perform research protocols that accelerate science.

This role emphasizes detail, teamwork, and problem solving, with opportunities to manage inventory, coordinate shipments, and ensure compliance with quality standards.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Experience working with IATA/ADR/IMDG preferable.
• Excellent attention to detail.
• Able to partner with other teams and suppliers in a matrix environment.
• Proficient in data capture, analysis and reporting using IT systems.
• Knowledge of Good Laboratory Standards.
• Project management skills and multitasking abilities.

Responsibilities

• Ensuring compliance of activities with defined schedules and quality within a specified area.
• Act and report on deviations.
• Act as a key contact for research staff to address issues with stock inventory and dispatching samples.
• Create, maintain and update documentation supporting service delivery, compliance and training.
• Report on KPIs, metrics, SLAs and weekly tasks.
• Analyze reports, measurements and external benchmarks to identify opportunities for improvement.
• Sample dispatch: receive, pack, prepare and ship R&D samples globally with regulatory compliance.
• Dispatch goods with correct documentation meeting GxP and Health & Safety standards.
• Resolve complex queries from customers and manage internal/external delivery.
• Ensure proper handling of hazardous shipments and temperature-sensitive materials.
• Archive documentation and ensure availability of COAs, import licenses as needed.
• Inventory management: stock stores, receive, replenish and distribute inventory.
• Maintain inventory data accuracy and run regular stock checks.
• Troubleshoot inventory system problems and coordinate with suppliers.

Skills

Attention to detail

Customer service

Communication skills

Data capture and reporting

Team collaboration

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

IT systems

Job description

Avantor’s Advanced Laboratory Services team delivers customized, mission-based lab work for biopharma, pharmaceutical, educational, industrial, and high-tech customers. In Ipswich, MA you will report to the Territory Area Manager and collaborate with lab professionals to perform research protocols that accelerate science.

This role emphasizes detail, teamwork, and problem solving, with opportunities to manage inventory, coordinate shipments, and ensure compliance with quality standards.