Lab Infrastructure & Automation Engineer

Insight Global; Austin (TX); On-site; USD 100,289,000 - 120,347,000; Full time

Job summary

Insight Global in Austin, TX seeks a Lab Support Engineer to maintain Linux and Windows server environments supporting hardware development, reliability testing, and engineering validation.

The role emphasizes building, improving, and automating infrastructure to ensure high availability across complex lab environments and to collaborate with engineering teams globally, including Bristol.

Qualifications

• 3-6+ years of Linux systems administration experience.
• Experience supporting both Linux and Windows server environments.
• Strong understanding of server hardware and troubleshooting.
• Experience with Infrastructure-as-Code, Ansible and Puppet.
• Knowledge of VLANs, VPNs and routing.
• Experience with rack-mounted equipment, BIOS/firmware upgrades, and out-of-band management.

Responsibilities

• Support and administer Linux and Windows server environments.
• Deploy, configure, and maintain lab infrastructure supporting engineering teams.
• Install, rack, troubleshoot, and replace server hardware and components.
• Support reliability, thermal, and hardware validation testing environments.
• Monitor and maintain lab uptime and operational stability.
• Build and improve automation solutions for infrastructure management.
• Assist with lab setup, expansion, and reconfiguration projects.
• Troubleshoot OS, networking, hardware, and infrastructure issues.
• Develop documentation, standards, and repeatable operational processes.
• Identify opportunities to improve reliability, scalability, and efficiency.
• Partner with teams located globally, including Bristol engineers.

Skills

Linux systems administration

Windows server administration

Hardware troubleshooting

Infrastructure-as-Code

Ansible

Puppet

Networking concepts

Tools

Docker

HAProxy

Load balancers

Reverse proxies

Grafana

OpenTelemetry

BMCs

Job description

Insight Global in Austin, TX seeks a Lab Support Engineer to maintain Linux and Windows server environments supporting hardware development, reliability testing, and engineering validation.

The role emphasizes building, improving, and automating infrastructure to ensure high availability across complex lab environments and to collaborate with engineering teams globally, including Bristol.